Out of curiosity, is this true for voice and video or just video? We added voice recordings as a feature for people who don't want to record themselves on camera. We're also adding text as a "type" of message you can send.

One of the interesting things we've noticed is that recording yourself seems to encourage more intentionality in what is being said than a quick chat or SMS (maybe because you're more self-aware while recording?).

As you mentioned, some people are very intentional while writing, but I'm not sure that's the norm.

Many of the chat tools' design decisions encourage stream-of-conscious writing (e.g., press enter to send instead of line-breaking, one-line text boxes).