I don't have the keys to my bank...
I don't think it's an argument against some kind of regulation/consumer protection. Pretty much everyone I know (in the UK) has banked safely for most of their life. Pretty much everyone I know that's touched crypto (me included!) has a story about losing something.
It was regarding the 'regulation' thing. Cryptocurrency is only ever going to work for John Everyman if the industry starts to mature a bit. Blaming the user when another exchange gets ripped off doesn't exactly scream 'legit', does it?
I'm not sure it's meaningful to say cryptocurrencies are decentralized. Decentralization is more of a social phenomenon than technical, e.g. cash is decentralized but socially we've found advantages to centralize.