People always expect free Github replies and responses to PRs and issues. But it is almost taboo to expect free consultation and office hours. Great way to make some money if you have developed a popular library!
People always expect free Github replies and responses to PRs and issues. But it is almost taboo to expect free consultation and office hours. Great way to make some money if you have developed a popular library!
Because I sell license keys to unlock features, it allows me to provide generalized support and quick bug fixes via the discord for everyone for free. If people need help with integration in their specific code base then that's when I ask them to go through the "consulting route" - if it's quick they use otechie. If it's more involved (1+ days) then we work out a contract arrangement.
I hardly get any clients through these means but it does put a clear value on my time which results in the community appreciating the time and effort into the project and the real time support (via discord).