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At around 50:10, someone asks him sarcastically to use his cloud to make sure than when TV commercials are made, they're good ones. Steve Jobs smiles, nods and thanks him.

I think he says clout, as in influence.

Yeah, that's what I heard. I just had cloud on the mind, and made that typo.

Oh that wasn't it. Some angry dude ranted about OpenDoc versus Java and said to Jobs: you don't know what you're talking about.

Steve was quiet for a bit, mentioned some of the time you can't please some people, then talked about how Apple needed to get back to starting from the product, the user experience, and the customers instead of how do we market this cool tech.

Sorry, I watched it several days ago and didn't note the time. I'm thinking of watching it again to extract that bit.

It's at around 50:20.