Ok that's true. With a closed source process the company gets to more carefully control the narrative. That might be better for the company and for protecting reputations, but it's not better for the public at large.
"Independent experts indicate (fee undisclosed), a powerful malevolent actor was involved in the recent malicious attack on our infrastructure. This aligns with the recent series of threats identified by the State Department and other US government agencies as enemy state activity to undermine Democracy! They hate our Freedom!"