Facebook’s ad campaign shows how worried it is about Apple's privacy changes
inc.com
inc.com
I'm not sure that is true: Facebook would argue that with tracking users interests are better understood. A small model railway business can advertise to people who aren't just members of facebook railway groups and visit railway pages on facebook but also those who are visiting model railway websites outside of facebook too (that have FB tracking pixels). When people are visiting websites reviewing a new engine and start clicking on that businesses adverts for the engine, FB will show the ad to more of people who have visited those webpages too, making the ad more cheaper as you're not competing with other ad purchasers.
[EDIT] I'll still be saying no to facebook tracking.
With targeting you're correct that facebook (and others) can instead follow the user around the internet and show them (perhaps) relevant ads on sites that may be cheaper to advertise on (e.g. some crappy link-bait / SEO built site) which may be more effective than an ad otherwise shown on _that_ click-bait site but perhaps less effective than a railway ad shown on a railway related website.
Facebook can transfer revenue from the higher quality site on railway topics to lower quality sites that may just be click-bait and capture nearly all that difference for themselves.
Bottom line is you de-fund high quality sites (railway hobbyist sites in this example) and encourage surveilling individuals for only facebook's benefit.
Because google adsense has already effectively captured that market.
Agreed that adsense serves ads to 'open web' properties already. However they do this with user tracking, just like facebook already does. The suggestion above is to instead use contextual ad targeting.
Secondly - adsnese has no access to facebook's walled garden hence facebook could exclusively served contextually relevant ads on its own highly trafficked sites free from competition.
Thirdly - what's wrong with competition? facebook has the scale, relationships with publishers and advertisers, and technology. They could, if they wanted to, take a page from Apple and compete on the concept of privacy if their brand wasn't so tarnished by their insistence that they surveil their users.
Back to the core point - facebook and others facilitate transfer revenue from high quality sites (railway hobbyist sites in this example) and encourage surveilling individuals for only facebook's benefit.
It’s kind of amazing to me that it’s now become ingrained that advertising must involve user tracking when even 15 years ago companies like Google did almost no tracking at all.
nit: AdSense does both contextual and personalized advertising. It launched as contextual only, and that is still part of what it's doing: https://en.wikipedia.org/wiki/Google_AdSense
(Disclosure: I work on ads at Google, speaking only for myself)
Because then page-owners would have more power, instead of being relegated to the bulk commodities that Facebook and Google user-tracking systems are designed to limit them to.
Right now, you can theoretically make a page with arbitrary "real" content and populate it with reasonably lucrative ads, stuffed based on external profiles and tracking. This seems to be the model for non-premium news media in particular-- because you can't really expect to have super-relevant ads on stories about car crashes and vaccination schedules, they lean in heavily to stuffing the site with externally-targeted ads and begging for tracking cookies.
If the ads were solely tied to page content, what sort of site design would we end up seeing to woo the highest yielding ads? I can imagine four line news articles floating amid a 500kb sea of mesothelioma and life insurance copy to reach for the priciest ads.
So basically it is some Expected Value from the impression. if I am 1% chance to click some ad, but they are paying 20x more than the ad with 10% chance, you will see this low quality ad first.
Why they would pay same guy's impression 20x more? Cause they are trying to target some vulnerability there. Things are worse than you can imagine, with targeted advertisement you can:
- advertise some weight loss scam to be people who are not confident about their body ( or you can even advertise them candies )
- advertise them dropshipping items with huge margins ( cause you can afford to bid 10x for their impressions )
- advertise your partner about interest area before xmas with inflated prices ( if you have motorbike, they can advertise your SO with "best accessories for bikers" with inflated prices )
Basically targeted advertisement is not about showing us the most relevant ad, it is about making the profit from the impression.
A study showed that it was barely 40% accurate for some breakouts.
https://pubsonline.informs.org/doi/pdf/10.1287/mksc.2019.118...
A bigger step would be to just stop using anything Facebook. You attention is a precious resource and your time on Earth is limited.
I broke the yoke of Big Cable and transcended the "vidiots" only to have become lazy and a "netiot".
A friend I know appears to limit his computer (and phone) time to the morning hours. (I mean, I've never asked him but if I email or even text him, I never see a reply until the morning of the following day.)
I am going to try and do that as well. Get some actual shit done during the day again.
While it is arguably just as much of a time waster as any other social media, it doesn't track me, throw ads in my face, show me an algorithmic feed designed to manipulate me, "suggest" people and pages to follow, and since it's my instance I can choose what other instances I do or don't want to federate with.
The end result is a form of social media that's much better for my mental health. We've all seen the studies by now about the stress and other negative effects of Facebook. None of that applies to Mastodon and the fediverse in general. Or at least, much less of it. Ultimately, of course, it depends on how you choose to use it.
But yeah it's still just as easy to spend all day on there instead of actually getting shit done. Mostly.
One thing Mastodon doesn't do, which Facebook, Twitter, Snapchat, Instagram, and the rest do is bug you with notifications telling you what you're "missing out on" if you don't use it for a while. I've had Instagram go nuts sending me constant notifications telling me nothing except "this list of people posted recently, check out what you're missing!" Then, when I disabled its notifications, instead I get emails saying the same thing.
I'm probably gonna delete IG soon because it's Facebook owned and I don't use it anymore, but point is, these mainstream social networks are designed to pull you back in constantly. Federated networks are not. Much easier to not use Mastodon for a few days, nothing will bug me about it.
https://web.archive.org/web/20210228143057/https://www.inc.c...
Well that's just... terrible UX. Surely there's a setting to enable it again?
> still 404s 80% of the time... looks like a similar problem that Twitter has been having for months (sometimes it says "content is not available to you" unless you refresh).
Sounds to me like a CDN problem in both cases. Content not propagating and possibly not being cached correctly at the endpoint you're trying to use until you refresh a few times.
Just a guess mind, but a relatively informed one since I've had similar issues on my own sites that usually require CDN cache invalidation to fix.
Could you maybe have accidentally removed it in the Customize menu?
First time I see it and it's just so awkwardly bad. It feels like something out of a low-effort parody. Never before have I felt that FB is crumbling but how the heck did this pass internally?
Besides the cringe factor, I think the bigger problem with it is "who is this video for"? If I didn't already know about the Apple/Facebook controversy, I'd have no idea what message it was trying to get across, and even then it's extremely vague. If I didn't pay attention to the bizarre voice over, I'd assume it a video for a new photo app or filter or something.
Apple isn't blocking Facebook from doing anything. It will just now be asking users to confirm they are ok with the tracking behaviour first. Facebook will have to do a lot better than this cringefest video to convince people why this is such a bad thing.
Here's a direct link: https://www.facebook.com/watch/?ref=external&v=3746028369157...
This is so bullshit. It means that I'm more likely to see content Facebook wants me to see, that maximizes some of their metrics. There's nothing for me there.
There are already on instagram products selling for 10x their market price with 40% discount (limited time offer)
Basically annoying me is side effect, not their purpose
In a similar note (show/block/hide) I despise that Netflix is (not) doing, that does NOT create the "I don't want to see this ever again" option, and it keeps pushing the same stuff I have already watched (either within or outside Netflix) or the stuff I will never watch.
If Facebook wants to show me this kind of ads, it tells me all what Facebook is about. They don't have control about the ads they show, nor do they care about what ads they show.
And no, I am not a violent person, am not interested contact sports, so this is not a personalized ad, and no context exists where these ads could be helpful or meaningful.
I really do despise Facebook.
I know it's easy, algorithmically, to simply show me all posts from my friends since the last time I logged in. And that's actually all I expected of FB.
Apple's change doesn't make tracking opt-in or opt-out, it forces users to make a choice, with both choices being equally easy to make. It's a perfect compromise between default privacy and default tracking -- presenting the user with an unskipable dialog that makes sure that neither option is buried in a setting someplace, that presents both options on equal terms.
So Facebook wants to argue that it's a worse experience for consumers if they're not being tracked, but the truth is that they know a large portion of users don't want the experience that Facebook is offering. That's why Facebook is scared. Not because Apple is bullying users into being private, not because (in this case) they're attacking the Open web, but because Facebook knows that when users are presented with a clear choice that makes it equally easy to opt into or out of tracking, they choose to opt out.
Advertisers are always saying that people want what they're offering. But they are so stinking scared about being asked to prove it.
It was always laughable (?) the hoops you had to go through to turn on various aspects of privacy in their settings. And it was constantly changing, requiring users to constantly go back into settings to turn off yet another flag that was introduced default-on.
They seem to have known very early on that user's would not appreciate their crap.
But the advertising industry desperately doesn't want to acknowledge that. They want to stick their heads in the sand and ignore that most users don't want to see anything that they're making. They want to argue that most users are benefiting from ads, even though that's clearly not true.
A system that aligned incentives between advertisers and consumers, where advertisements themselves actually needed to justify themselves and inform/entertain users enough that they provided positive value to the viewer -- that system would look very, very different from the advertising world we have today.
I think that disconnect is why you see people in the advertising industry fighting about ideas like users' Right to Filter, or why they're so paranoid about users having more control over which ads they see. Advertisers know that nobody likes ads and that for the average consumer, their ads aren't providing any kind of actual value. There's no incentive for most online advertisers to make ads that improve the quality of anyone's life -- the biggest incentive in the current system is to alter consumer behavior against their will regardless of whether that ad helps or hurts the viewer.
Apple doesn't mind if users turn off the data feed to Facebook, but obviously they don't want users disabling the same data feed to their advertising network.
It’s not possible to de-personalize Facebook, its whole knowledge graph is built around identities. Permission to use that data can be managed internally but it’s always gathered and processed initially as personalized.
It would of course be good for Apple to call their own behavior "tracking" as well, because that's what it is; that is the most accurate word for what is happening. "Personalized ads" do not accurately reflect what is happening because ads can be personalized in lots of different ways, only some of which involve user tracking.
But I don't think that has anything to do with Facebook's argument. Facebook's argument here isn't "everyone wants to exploit users, but only Apple is getting to do it", their argument is that users like tracking, that the tracking Facebook does is not exploitative. Well if that's the case, then if you show users a dialog that asks them whether or not they want to be tracked and there's a "yes" button and a "no" button, then users who do want to be tracked will click "yes."
When I say that the options are shown on equal terms, I mean that neither option is privileged for Facebook. It's exactly the same amount of work for a user to opt into Facebook tracking as it is for them to opt out if it. That means that Facebook can't blame application defaults for consumer behavior, consumers are actually making a real choice here.
Apple is of course still performing data collection for targeted iAds, but that's the reason they don't call it "tracking."
If you go to Settings > Privacy > Apple Advertising on iOS it tells you so:
"The Apple advertising platform does not track you. It is designed to protect your privacy and does not follow you across apps and websites owned by other companies. You have control over how Apple uses your information."
Note that I'm not necessarily agreeing that what Apple does doesn't fall under the description of "tracking." Just pointing out why Apple calls what Facebook does "tracking" but not their own iAds.
So it's a matter of making a call between using vendors we know for a fact are tracking you, some of which have lied about it (see, hard to keep these things secret), or one that at least claims not to and has a lot to lose if caught out.
My first question would be... why? What's their motivation?
Facebook has to track users to make money, it's their entire business model.
The same is not true of Apple, who make almost all their profits from hardware sales and are worth over $2 trillion.
Going out of their way to get a third party to secretly spy on users on their behalf sounds like far more effort and risk than it's worth to me. It's not like they're desperate for extra cash.
And it's not like it'd be impossible to find out if it was indeed the case. iOS gets reverse engineered all the time. I can see all the traffic my iPhone sends through my DNS logs. If this hypothetical third party was embedded in iOS spying on user activity, it'd be spotted quite easily and quickly.
So I ask again, why would Apple do that? Aside from being a total PR nightmare it'd be straight up illegal.
I trust Apple because I don't see what reason they have to lie when they've built a multi-trillion dollar business without tracking their users already.
It seems unlikely Apple is going to outright lie about something like that considering it could open them up to serious legal liability (CCPA, GDPR, etc).
I think this is true for a lot of people on social media. They're there for the people and topics they care enough about to explicitly opt into. Ads and recommendations can fuck right off.
Since we can’t ask users what they meant, it’s not something we can know.
For more skepticism about the over-interpretation of survey results: https://carcinisation.com/2020/12/11/survey-chicken/
Does that sound right?
But you might compare to what browsers do these days for visiting websites with fishy-looking certificates. They don’t just put up a dialog, they heavily discourage it, because the assumption is that many users would say “yes” just to get rid of the dialog.
Would you argue that increasingly targeted advertisement is enough of a net good that the choice to avoid it should be gone?
The “will of the people” is something of a myth. Votes go in and the algorithm makes a decision. Do you feel represented when the decision isn’t what you wanted?
But it’s not an argument against elections because I’m not claiming I have a better idea. We do need some peaceful way of making decisions that people will accept. A legitimate, accepted process beats chaos, and new processes aren’t easily adopted.
If they want to take the position now that their users don't understand what "tracking" even is, then Facebook was lying before when they said they had informed consent from their users to do that tracking.
The advertising industry regularly wants to have its own cake and eat it too on this point. They want to say that users understand and consent to the system, but also that users are too uneducated or lazy to acknowledge that consent in any way.
And to a small extent, there is a grain of truth here: most users don't understand the full extent of what tracking is and how companies are targeting them. But that's not a point in the advertising industry's favor. Companies like Facebook acknowledging that users don't know what they're opting into or out of only makes it more obvious just how inadequate their click-through TOSes and privacy FAQs always were.
They have done this for decades, with google paving the way, by slowly and surely chipping away at peoples privacy. People then just give in over time, amplified by single sided terms of service that allow them to pretty much change anything at any time.
This is hopefully one of the major turning points where this kind of behaviour will no longer be tolerated. Expose privacy. Make it explicit. Let people actually decide.
Likewise Amazon shouldn't be allowed to basically steamroll custom brands and replace them with Amazon products that are exactly the same.
Why aren't Apple's apps themselves also having to ask for permission? I personally do not trust Apple one bit, just as I do not trust Facebook. So why is it so much harder to disable Apple's tracking, compared to Facebook's?
Something like this could have grounds for anti-competitive behaviour.
And when an app doesn’t ask, does that just mean there is no tracking going on or is it some nefarious scheme to achieve who knows what?
The nefarious option will probably become most popular on the interwebs, obviously. I can already see the HN posts: “Pages caught loading an asset from apple.com, violating their own tracking policy! Is Apple doomed?”
Now, that’s not to say that the iPhone setting guarantees that Apple is not up to something sketchy. We can’t tell what’s going on under the hood or in their servers, but if we really wanted to be extremists about privacy, then we have to resort to apps that we’ve built and self-hosted ourselves.
I agree that Apple cares about this stuff, but your story doesn’t really show it.
> I will give one more concrete example: the crash reporter system would send me a detailed stack trace, but NOT the original document. I was told explicitly that this was done for reasons of privacy ... I had no idea who the user was or what was in the document.
So you’ve had access to everything at Apple in your long career there, investigated it deeply the whole time and you’ve found nothing out of sorts. Got it.
This jives with what I’ve read about Apple’s internal culture - that there’s no compartmentalization at all and employees can roam freely around the halls collecting whatever information they want from any department.
I feel good now that you’ve investigated your own company and found no issues! Police unions should look into using this tactic of self-investigation. It seems quite effective!
(I hope I protected your privacy by removing the irrelevant parts of your comment. Sorry I had to paste them in there but you deleted them and then my response made no sense.
Also, sorry to have to use all of that sarcasm but you could’ve just answered the question. It’s Apple. Apple investigates if Apple apps for doing any sort of improper data collection.)
(Edit: I got this part wrong - sorry wayneftw! It's particularly bad that you bullied another user into removing what was probably an interesting story. That makes the thread strictly worse, whether or not you felt like it answered your specific question.)
Would you mind reviewing https://news.ycombinator.com/newsguidelines.html and taking the spirit of this site more to heart? The intention is curious conversation—not bashing other people or their positions, even if you feel like they have wrong positions.
That's not what happened. They removed it before I even posted a reply. By the time my reply came up, their story was gone and I had to navigate backwards to copy it. Please look at timestamps or something and remove this warning.
Aside from that, the story was not interesting. It just said that they worked there for a number of years and that their coworkers seemed trustworthy. Also that they couldn't get user documents along with stack traces. I left the most salient bits.
> Personal attacks will get you banned here.
Where's the personal attack? I responded directly to what their comment said, nothing more. And, I didn't get personal - I got sarcastic about what they said. And I apologized for it.
Re personal attack - if you go after what another person is saying that aggressively and use the second-person pronoun a lot, it starts to bleed into personal attack. Particularly "you’ve found nothing out of sorts. Got it" struck me as attacking the other person's integrity.
So I am unable to infer that Apple consistently puts privacy (and the right to privacy) ahead of profit.
Their exact statement said: "We are writing to notify that your application will be removed from the China App Store because it includes content that is illegal in China..."
(To be clear, I'm not suggesting China is righteous, just that Apple still has to follow laws, even if it doesn't like them)
The CCP is awful in many ways but I can understand Apple preferring to follow the law rather than lose their second biggest market.
If you look at the list of example reasons [1] that would require an app to ask for tracking permission, they are (broadly) in two buckets: correlating and/or consuming user data from multiple sources, and sharing data with a data broker for advertising purposes.
Apple does not share data outside of itself, and their apps do not display ads.
-- [1] https://developer.apple.com/app-store/user-privacy-and-data-...
Except for the App Store and Apple News, AFAIK.
The App Store does display ads, but those are based on advertisers bidding for keywords in the search terms.
This is, however, very different, as you point out.
Google gets this much better - with a ton of SAAS / biz focused apps. So I imagine google is tracking me somehow (I use google search / chrome etc) and apple does not seem to be doing that good a job.
They are. This question is based on a false premise.
I see it repeatedly. It’s starting to sound a lot like “have you stopped beating your wife yet.
They do ask, either on every OS install or upgrade (things like Siri) or first use (non-core apps). If you look at the various privacy settings, Apple’s own apps are listed and you have the same controls to block or limit the data they can access.
To both of them, privacy is a liability or a business opportunity. They will engage with the issue of privacy to the extent that it fits within their business models.
As far as Apple is concerned, Facebook's stance regarding privacy today isn't a straightforward legal liability or even a moral quandry. It has become a deep strategic liability.
Over the past 15 years Facebook and others could freely leverage the affordances provided by Apple's platform - the app store, browser, API's, devices,... - to develop an environment that enables them to track its users. The endless string of deep issues caused by social media have rubbed off and put the entire industry - "Big Tech" including Apple - under public scrutiny.
Apple's relationship to Facebook isn't as straightforward as one might think: it's implicitly symbiotic. Audiences want to be able to connect with others via social media. And Apple is perfectly positioned as a middle man to provide an integrated platform - devices, OS, app store,... - to do just that. Being able to access your social network is a major selling point for Apple. Not having to build the infrastructure itself and letting others do it, was a massive opportunity for Apple. At least in so far that those actors didn't enter Apple's own markets.
And so, Apple's changing stance is born out of necessity. It's about safeguarding the brand and the vision that it wants to sell to the world. But it has to do that gingerly since it's products have become part of a digital infrastructure that underpin vast parts of economical and societal activities. Unlike Parler, Apple can't just remove Facebook from it's app store without hurting its own interests.
In all of this, I don't think that Facebook "admitted it has lost the Battle with Apple over privacy". Let alone that it actually lost that "battle" such as it is.
Even more so, if there ever is a battle over privacy, it's between Facebook - and other media companies - and the public as represented by it's legal and judicial institutions. Whether it's through hearings in Congress, or through the dealings with the EU Commission.
Apple itself is no stranger to it's products being front and center to privacy issues. It has a long-standing dispute with the FBI about adding backdoors that would allow public authorities to circumvent encryption. [1] However, this is less of a strategic issue threatening it's commercial interests: it's a legal issue in which public authorities - not a private actor - demand legal compliance from Apple. Which is a very different ballgame.
In the eyes of the general public, all of this may seem to revolve around the same set of issues. And Apple might be perceived as the "good guy" taking the private interests of its customers to heart as globally trust in big technology corporations has been damaged. But I think that's just too simple and naive a narrative. The reality is usually far more murky.
[1] https://en.wikipedia.org/wiki/FBI%E2%80%93Apple_encryption_d...
Your points about Apple's position in the marketplace making it a part of consumer infrastructure, and the argument that Apple above all else wants to disassociate itself from the flack the rest of the tech industry as a whole is getting are also extremely valid.
However, even if Apple's incentives are based entirely on self-interest (it's a corporation, so this is not exactly a groundbreaking revelation) that doesn't mean the end result cannot be in the consumer's best interest as well.
Just as most people here would agree Facebook's business model works against the interests of the consumer, I'd argue Apple's business model is more in line with the best interests of the consumer even if Apple's motivation is 100% selfish and any benefits we get as consumers are secondary.
I don't really see how it matters. The benefits to us as consumers are the same regardless of motivation.
> I don't really see how it matters. The benefits to us as consumers are the same regardless of motivation.
This issue/debate doesn't take place in isolation. Consider it like casting a pebble in a pond: the waves cause all kinds of 2nd and 3rd order effects re-shape the environment in which things can happen.
For one, the comment section already hints at how the perception of Apple as a brand is being re-shaped. The million dollar question is in what direction this will prompt both Apple and many other stakeholders down the line. If Apple gauges customer sentiment, what does it take away from that? And how will it act on changing sentiments? How is Apple going to capitalize on those changing sentiments? Not just purely in it's short-term commercial proposition, but also in it's long term vision and strategy. How will changing perceptions shape the relationship between Apple and public authorities scrutinizing Apple?
Zooming out, this Apple adding a new feature: mandatory customer permission before sharing data. It sounds earth shattering novel but it really isn't in and of itself. That's what the GDPR has been enforcing since 2018. The key difference is Apple taking direct control over this transaction, instead of passively delegating things to the app developers.
It's quite questionable if this move is going to create more awareness or change the playing field to a point where people stop installing the Facebook app and reach out towards alternatives.
Far more interesting is seeing Facebook creating an ad as a response to this. You might think that this implies Facebook conceding defeat, but I don't think that's what's going on here. As far as FB is concerned, spending money on an ad is just a blip on its radar. It's above all a token display of dismay/disagreement towards Apple (that's what the article got right) and not much more.
In the short run, this won't change much and it will mostly be business as usual. What matters is how this fits into a bigger power play between Facebook and Apple. The present fog of war makes it hard to make out right now, but the significance will become clear in the future.
zation -> sation -> satum -> to sow
personal -> persona -> πρόσωπον -> mask