The Fairphone company was surprised by difficulties upgrading and patching android without support from their BSP vendor, causing many months delays of updates _and_ years shorter support life than they were planning for their earlier models.
I purchased the Purism Librem 13 laptop from their kickstarter, and they had great plans for firmware and drivers, but also great difficulty following through. The trackpad chosen for the first models took much longer than expected to get upstream linux support, and it was never great (it turned out to be impossible to reliably detect their variant automatically). They finally hired someone with sufficient skill to do the coreboot port _months_ after initial units were delivered, and delivered polished coreboot firmware for their initial laptops _years_ after they started the kickstarter.
So, why should we have confidence in the firmware and drivers that Framework will deliver :)