Apple is trying to build a massive moat around their iOS/OSX ecosystem. If they can execute, it will be difficult for competitors to convert iOS users to other platforms.
-Applications synced across multiple devices
-music, photos, calendars, apps in iCloud (including your ripped content)
-Integration with iTouch/iPad/iPhone docks and accessories
-iMessage/Facetime lock in for user accounts
-Gamecenter achievements
-OSX integration and "feel"
-Reduce the need for a PC with wireless updates and sync (probably 75% of iOS users are on Windows)
The average user will have to face the prospect of changing out a lot of their software as they become more integrated into Apple's ecosystem.