a) Extra charge is forgiven?
b) Someone else picks up the tab?
c) They are stuck paying it?
And how do you deal with this big picture?
a) Require better legal language in the contracts to sign up for this
b) Ban these kind of contracts, because the user isn't "smart" enough to know how they work
Similar things happen in a floodplain where no one will issue flood insurance. It's mostly fine, until it isn't.