Fry's Electronics is closing all stores
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Just another cynical retail empire, pumped hard and drained dry by its owners while the foundation rotted from below. May they build condos on its grave.
A couple of years ago, I'd asked where their UPS's were (I'd bought one from a Best Buy more than 10 years back so I knew they had stocked them) and they told me there was a Fedex near by.
That's hysterical. Thanks for sharing it!
Now that Fry's is gone, Best Buy is the only option in town. So yes, it's a low bar, but it is the only bar here.
So I went online, ordered it for pickup, and simply came back a few hours later and picked it up.
I needed it the following day so I couldn't rely on an online purchase with shipping.
Good word! I'm going to use it today
I'm in my mid/late 50's, and I can. Even one gig I had for 3 1/2 hours.
Not bragging here, but I suspect MOST people can remember all their jobs. Am I wrong?
If you're younger and grew up in the gig economy, that might be much more common.
indeed.
Pretty creepy. And this is from a well known company/establishment.
They yelled to stop. I yelled back to call the cops if they have proof.
And... nothing happened. Nothing ever happens. Because I don't steal; I go through the register; and I leave with product that I now own.
You're right - they can't do anything. But it still is a very unpleasant interaction. Also, not very effective anyways. Target on the other hand doesn't check receipts, but they have a well trained loss prevention team that watches the cameras and they know when someone is stealing. The only person who gets a bad experience is the person committing the crime.
Overall though, I just hate the experience of going into stores in general these days. Not just because of COVID, it's because in almost all cases, the staff is incentivized to sell you things that make the company the most profit. Either because they get a commission or because if they don't they get their hours cut etc... They aren't actually trying to help you solve your problem, which is the whole point of having sales associates.
So now I end up doing independent research on whatever I'm going to buy, it's usually cheaper online and I don't get asked if I have a rewards account, what my phone number/email is, what my zip code is, do I want to open a credit card? etc etc...
I was just a high school kid stocking shelves, but knew as much or more about the computers as the fulltime commissioned sales people. I was constantly getting paged to assist a salesperson.
I would do all the work, explaining the product and helping the customer make a decision, and then the salesperson, would say "Thanks, I'll take it from here."
Also, their theft control was atrocious. The cameras were not on, the guy checking receipts at the door barely looked, and people just walked about with expensive stuff all the time.
Wasn't surprised when they folded.
Now I'm ecstatic.
https://web.archive.org/web/20200130175501/http://homepage.s...
But once Fry’s pivoted to be a consignment store that was mostly empty and selling pallets of bottled water and perfume, it was obvious the business was about to die.
Curiously, Microcenter has managed to live on and seems fairly robust. I can’t help but think Fry’s tried to sell too many different products and had a massive amount of floorspace to keep up. Whereas my local Microcenter just sticks to electronics and the store is much smaller and feels cramped in comparison.
I also remember the checkout lines having dozens of empty checkout stations that I never saw used. I always assumed they were there for Black Friday or something.
Apropos, didn't the one in Sunnyvale become an REI?
That's a nice touch/nod!
Thanks for the correction, yeah SportsBasement. I went mostly to the one off Portage.
Also back then stores would fill space with extra registers. I was nostalgic and sad when I saw they had removed half their local registers. They had (bought) one of the earliest web retail stores. They ought to have become New Egg with a mini Best Buy and RadioShack for locals. But that’s hindsight and I couldn’t have done it.
I could blow 3 hours in a Fry's just browsing and barely notice the time that had passed.
Sorry to see the stores close.
This is all changing. It's not the same. You used to have a bunch of grey market PC parts distributors all over the east bay (uProcessor, add on Cards, RAM, HDD, etc) that used to sell to beige box PC makers (and individuals) but they went the way of the dodo too (ASI is legit distributor now). Also, remember WeirdStuff? Gone too.
It's a mature industry and the biz has gone largely to Amazon and NewEgg with some at BestBuy (regular people) and to large distributors like Ingram for larger players that can't buy direct from MFG or huge players who build their own.
SARS-CoV2 might have hastened their demise, but it was coming none the less.
PS. The sandwiches + a bag of chips/crisps & drink were not bad at all. Maybe it's nostalgia.
I used to be a big fun of them. But their markup + must be a bundle, buy 3 more items rule for RTX30x0 cards, really put me off.
But surprisingly, GPUs hold their value these days.
https://www.mercurynews.com/2018/04/08/sjm-l-weirdstuff-0408...
If you’re just looking for electronics parts, Anchor Electronics in Santa Clara is still alive and (hopefully!) well: https://anchor-electronics.com/
It's not really Silicon Valley anymore without Weird Stuff and Fry's.
Of course, the valley companies aren't really tech companies anymore either. Just adware wrapped in tech, so sad.
I can't count the number of times when I bought a motherboard, and didn't realize my old AT power supply no longer worked with an ATX motherboard, or some other random standard, connector, or form factor changed. You can ask an employee "Will these five parts make a computer?" and get an answer, or even configure one up on their web site.
Plus, sometimes there are defective parts. You buy a part that doesn't work. You plug together motherboard, RAM, CPU, and power supply, hit the power switch, and very little happens, with no real way to debug. I won't say that's easy or seamless with Microcenter, but if you have five parts from Newegg and Amazon, you're basically SOL.
And if you forgot something -- and I've never built a computer where I didn't forget something -- you can pick it up. All the little things are just easier. Building a PC requires a ton of screws, cables, and adapters. I've never had the right set come with parts. Sometimes, the motherboard, case, and peripheral will all come with the same $0.50 part (Yay! I have two extra I don't need), or none will.
With COVID19, I've missed Microcenter; they don't do curbside pickup, and generally have avoided taking any sorts of basic safety measures. It's odd.
Unfortunately my Frys has been crumbling for years (nothing says “commitment to excellence” like dozens of buckets around the store capturing rain water), and I finally gave up going.
It's a fantastic store, but it very clearly hasn't had a remodel since it opened.
However, LA and OC have huge car modding communities, why not PCs as well I guess :)
I was sad to see the Santa Clara (CA) Microcenter go. It's now a Walmart. No more Microcenter in Silicon Valley.
I didn't mean the custom car shop are replacements for finding computing equipment, it was more a comment on "there are large communities of people who who like modding cars, so maybe the same sentiment exists for computers".
I moved from Birmingham, AL :)
I have five Microcenters within an hour of me, the closest is practically walking distance, yet I was so turned off by the few times I've tried to use their online services I essentially boycotted them.
The first time was using their site for pickup during the pandemic... then not being told until I reached the store that this wasn't curbside/contactless pickup like every other electronics store in the state was doing: you were simply having them being your item to the front, and you would then have to wait upwards of an hour to get into the store and check out manually. (Kind of defeats the 5 minutes you save over picking it up yourself and any possible safety benefit for you and their employees)
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The second time was trying to built my new gaming PC a few months back. I specifically wanted to buy from Microcenter to support a brick and mortar store...
I added thousands of dollars of parts to my cart, went to checkout and it wouldn't let me. It declined my card despite no fraud alerts, confirmed billing address, etc.
After two tries it cleared my entire cart.
Go through my history, re-add everything, and it fails to checkout again and again until my cart is cleared again and I give up and go to Newegg.
When I brought it up people said this was common, and the fix was to use another card because sometimes it randomly wouldn't accept certain types (!)
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I get Microcenter is "physically-oriented" but I don't get how long they can stay relevant with their abysmal online presence.
You shouldn't be losing sales because of a crusty checkout flow in 2021...
Same, the last one I stepped foot in was in 2018 at the one near the Tesla factory in Fremont after my interview, and it looked absolutely dead. I thought with so many tech nerds in that town you'd be bound to see a bunch guys getting together after work and just buying up carts of stuff of the shelves and working on a side project.
But, nope... it was like 20 people max and it was actually really sad to me as years before I went to the ones in Orange County and we had lines out the door on certain days.
Well, COVID claims another retailer and thus the brick and mortar get another nail in it's coffin.
Yeah, same here. I'm not sure if the first PC I built was from Fry's parts but the second+ definitely were. I used to love going there in the late 90s-early 2000s – they put a lot of effort into demo areas/displays back then and the selection was unbeatable, especially for components and things that Best Buy wouldn't (and doesn't) even bother with. I get that paying retail rents to stock $2 patch cables doesn't work these days but I will miss it.
When I went, there was a little bit of hovering but overall the staff were nice.
Protip: whenever you shop there, even if no one helped you, choose an employee and let them put their sticker on the merchandise you are buying. They track who helped which customer by a sticker the staff can put on your item. If you like to be left alone to shop, find an employee who left you alone on your way to the registers!
Best of all, they weren't pushy and hostile when I refused to give my phone number, a pleasant change from years back.
- Touchscreen driver wouldn’t shut off when lid closed
- Inadequate cooling leading to overheating
- The worst touchpad I’ve ever had the displeasure to use
I really do love MicroCenter, I built a gaming PC there myself, but I recommend using the known brands when it comes to systems.
I’ve found they often have the best prices, even beating online retailers. At least on mobo/cpu combos.
I couldn't be happier. Their machines are pretty much white-box builds. Some of the cases are a little ricey but they are fairly easy to take the covers off of and the internals are nice to work with. The motherboard is a bit weak, but like I said, it can be upgraded, and it comes with enough power supply to support all but the most extreme loads. Not a bad starter choice if you want a new gaming or otherwise tweakable PC.
What a wonderful sentiment and comment.
They weren't yet fully committed to it. Half the store was produce and such -- milk, eggs, lettuce, etc, and the other half was rows of TTL parts, memory chips, diodes, capacitors, and resistors. It blew my mind. I bought a 68000 CPU, 128KB of DRAM chips (64Kx1 density back then), a perf board, wirewrap wire and a wrapping tool, EPROMs, sockets, and built my first computer all from parts I bought at that Fry's.
About 60 seconds away from Fry's was Computer Literacy -- a really great bookstore that, as the name implies, had nothing but computer related books. It wasn't 20 copies of "Computers for Dummies" books. The vast majority of inventory were single copies of the most arcane stuff -- all sorts of college level CS textbooks, and you could ask the desk to order just about anything if you knew the title of it.
I sent a lot of money and time in both locations. Silicon Valley felt like a magical place back then.
https://en.wikipedia.org/wiki/Fry%27s_Food_and_Drug
Similar logo, but different store, although they do share an origin.
541 Lakeside Drive, Sunnyvale, to be exact. That was the original location of the original Fry's. That location moved across Lawrence Expy. sometime in the fall of 1990.
This would have been an absolutely amazing store to have locally in 2020.
When I joined Sun Microsystems in 1990, and I went to orientation training in Mt. View it was like visiting heaven when I got to walk in the door of Computer Literacy.
I also bought a few books from them via email, ah, the beginnings of eCommerce. Jeez I'm old.
Late 90's was a great time to be in Silicon Valley.
I ditto that! I was fortunate to spend a fair bit of time in SV (including Fry's) back then. That time+place was inspirational.
SV (and Fry's) are nothing like they were back then. Perhaps ironically, the rise of the consumer Internet coincided pretty closely with the death of that era of SV.
John Fry figured he'd sponsor some science, and math is cheaper than, say, physics. So a small library and a room was allocated; you'd get to it through the back entrance, passing secretaries and suits playing mini-golf, until you end up in a very university-like (though small) space.
I've attended a couple of workshops there for geometric group theory (my advisor invited me). It was a pretty solid math experience.
I wonder what will happen to this (I knew the store was a goner a year-ish ago when I couldn't even buy a USB stick there, but still...).
My home store - Plano, TX - was themed after the history of the city itself. Lots of hundred-year-old photos, blown up to 10 feet across and labeled for context. I always thought that was so strange, but cool, that a national chain would put so much effort into localizing itself.
When I moved to Austin after college I made my first big purchase with my own income at the Fry's here: a TV, and a PlayStation.
The last time I made a real purchase at a Fry's, I think, was years later when the VR headset I'd been eagerly awaiting finally came in the mail. My graphics card was too old to support it, and having already waited a long time I didn't want to wait for another delivery. So I ran out to Fry's first thing in the morning and bought a new card (and a breakfast sandwich!). That feels like a good, classical Fry's experience to put a pin in.
End of an era.
Elaborating; this must have been around the start of the consignment era. Looking back that's clearly what the deal bins and such at the front of the store were. It was a lack of new parts in the higher end sections that I initially noticed.
Ars Technica says it's because they tried to switch to a "consignment" inventory model, but the manufacturers weren't going along: https://arstechnica.com/information-technology/2021/02/frys-....
I had no idea that its competitors (Best Buy and Walmart) don't actually pay the manufacturers for their merchandise unless it sells.
When I moved to the Bay Area, I did enjoy going to Fry's and walking around ogling the hardware. Over time, I switched pretty much to buying things online. I guess everyone else did too.
He weighed about 150 lbs and was meek as a lamb and people rarely objected.
Heck I think I first saw this in a newsgroup even, but memories are fuzzy
> Flush a toilet without assistance?
( ) Yes
( ) No *NOTE: If answer to any of the above is yes, please answer YES.
Fry's saved my ass a couple times. Once it was because I was about to fly out of BUR to Vegas to meet colleagues at a trade show (CES or NAB, can't recall) and they had blown out a transformer we needed for our display, I bought one on my way to the airport. It lasted 6 hours the next day before we gave up.
Another time, after transporting a PC the stock CPU cooler had gotten loose and it needed replacement (the alternative was running a machine that didn't have a backup without any cooling, yikes), and Fry's was the only store that had any CPU coolers in stock other than the Microcenter in Torrance.
It's sad. Now I'll have to resort to pleading with wholesalers to sell me units out of their warehouses. I've had to do this for several classes of components and parts for the last decade. One day drones will be able to deliver stuff from Amazon as fast as I could drive to Fry's, but that isn't today.
I went to the Palo Alto store about a year and a half ago and it was so empty it was depressing. I also stopped off at the San Jose store on Hamilton around the same time and there were more employees than customers, It was funny/tragic some older gentleman was walking his dog in the store and it took a s*. Someone almost walked on it and said I thought this place had gone to s* but I didn't think that they'd taken it this literally. I never went back again, it felt too painful.
All in all it created kind of a miserable environment for employees. After I'd left, I went to a different Fry's in San Jose to buy a laptop and the worker helping me just openly admitted, unprompted, that they hated working there.
Of course, maybe not upgrading anything is actually part of the reason they even made it this far. Everything technically worked, after all, so perhaps the savings were worth it, at the expense of the experience for employees (and likely, then, customers). Do deal-seekers really care what their shopping experience is like as long as they're getting good deals? Perhaps not.
As soon as the door opened, I ran as fast as I could to the computer department desk, near where laptops and tablets were on display. The sales associate, who I had seen the night before, when Touchpads were $299, said that they were sold out.
I later heard that if you bought it within 30 days before the fire sale, they would offer you a price-matching rebate.
I had already bought a $99 Touchpad at Wal-Mart around midnight that morning, and I got the last one in the store, right before someone else came looking for it.
Because I’m starting to suspect that an unnamed employee at a single store might not be the most reliable source of information about the chain’s nationwide operations.
However, it appears something is happening soon: https://www.kron4.com/news/national/frys-electronics-permane...
Generally you know, there's a liquidation company that takes over, invalidating returns and other types of inventory rules and they sell everything. Light fixtures, cash registers, etc. They'll be around a bit I'd assume during liquidation.
And who's to say what's next. Payless shoes relaunched just the other month after doing a similar thing and the current owners of RadioShack may, if they listen to me, will relaunch as a hobbyist electronics store (arduino, sbcs, linux laptops, oscilloscopes, logic analyzes, robotics kits, drones, sdrs, 3d printers, smartcar tech, iot things, etc... possibly with "copy shop" like services for laser cutting, cnc machining and 3d printing and hourly workbench rental). Supposedly it got passed up the chain and is "under discussion".
Offer that + bootcamps/summer camps for kids but focused on physical gear and put it in a couple key population centers and I think the name RadioShack could become one of America's strongest (but not richest) brands. This also permits a flagship model so the launch will be relatively cheap. It's a "retail second" design, like the cat cafes. The first product is the service.
I think that the fact that we all did expect them to close at some point caused us to overlook the rarity of a company ceasing operations overnight and we just took some rando's word for it.
Edit: it seems like this unnamed source was correct. Closure information is now posted at frys.com, which isn't quite midnight but close enough. I'm still a little disappointed at HN in general for basically taking one unconfirmed source at it's word without any of the top voted comments questioning or asking for confirmation.
I just wanted a USB extension cable, and they only had one, and active extension cable that must have been languishing on the shelf for 10 years.
What I don't understand is how best buy has survived and Frys (I think a much better store) did not survive.
https://www.sfgate.com/bayarea/article/Former-Fry-s-executiv...
Really speaks to the mismanagement how an individual can receive tens of millions in kickbacks and no-one else in management identified the fraud.
I wonder how many other companies such behavior is happening in.
[0] https://en.wikipedia.org/wiki/TigerDirect#Founders_convicted...
Pre-COVID, I went to a BestBuy for a specific Samsung microSD. Looked all over the flash memory and they didn’t have it, despite it showing in-stock online. Now, because I needed it, I asked for help, employee sighs and walks me over to flash area, we don’t find it. I show them my phone and they realize “oh, that’s over in the Samsung section!” What the hell?
I think more common will be someone will find the flash area and buy a non-Samsung part than it will be that someone will find the Samsung area and being torn between buying a television or some flash storage.
Fixing it so shoppers can serve themselves effectively seems more beneficial for shoppers and BestBuy than fixing it so employees can more effectively cover over the inability to self-serve.
- Beefed up their online presence. It's honestly a better experience than Amazon because it's specialized (which is a low bar, but still).
- Use stores as distribution centers. You can make an online purchase and then go pick it up that day if you feel like it, which Amazon struggles to compete with.
- Focus on customer service; both sales and Geek Squad. People who don't know exactly what they want will be lost on Amazon; Best Buy not only has people who will give recommendations, they'll even send someone to your house for free to evaluate your needs. Then after you purchase you can get in-person customer support (which can also go to your house if you want). Almost an "Apple Store for all the other tech products" kind of idea. There's an angle here, of course, but I think there's also genuine value for non-techies.
Contrasting the way they and Fry's responded to the e-commerce era is actually really striking as a case-study
People in online Apple forums remarked that the ladder was always parked in the Apple section no matter which Best Buy you went to (probably due to the fact that not a lot of people went to BB to buy Apple stuff, this was pre-Apple Store).
Imagine what it was like when you could only get such things from a catalog.
Here are some memories I have from their Austin location that started around the early 2000s - a time when I was transitioning away from being a music major and just starting to dabble in programming and pc hardware:
- I had a basic Dell desktop that helped me through college. Back then, base models came with around 512 MB of RAM. It got awfully slow, and Fry's helped upgrade it to 2 GB of RAM! I was amazed at the difference that made.
- I always had fun browsing their isles. During one of my first trips, I came across Linux distros they sold via CD; those introduced me to Linux nearly two decades ago. I eventually became a full-time Linux user, and have been ever since.
- I bought my first mechanical keyboard from Fry's after feeling what it felt to type on display samples available on shelves.
- Back when I had a DVD collection, 25%-50% of it was likely from Fry's.
- I still have a PHP 4 book I bought from Fry's. It introduced me to my first PHP and Apache install. I remember the fun I had working through that book.
- Eventually, the vast hardware they used to keep in stock got the better of me. An old friend made the trip with me to help me buy parts I'd need to custom-build a pc. And over pizza and beer, we built my first desktop together. It replaced my old Dell mentioned above. I've built every one of my desktops since then, some of which used hardware from Fry's.
- And for a time, anytime I convinced myself I needed additional storage or a faster CPU, I immediately looked forward to going to Fry's.
Those may not sound spectacular, but I think others in this thread will relate to some of them. Personally, what I valued the most, in hindsight, was having a place I could go to and physically experience or navigate paths of my growing curiosity in programming and pc hardware.
The Fry's in Austin is still open, and I'm aware of it's barron nature, but even so, I might make one last trip.
Last time I went was probably around 2019 as well. They price matched a Ryzen CPU. When I went to pick it up, the shelves and empty stock throughout the store indicated a business that was no longer its former self. I remember feeling a little sad for them back then too.
I hope to read the management post-mortem.
The entire trip I was just thinking they have to be close to shutting down.
Well I’ll grab some essentials on the liquidation sale.
Edit: or the link in the reply below, which is an even better article (and explains a potential reason that they may not have to sell any remaining merchandise).
https://news.ycombinator.com/item?id=21949585
And the only reason I went in is a friend mentioned it was a ghost town a month before, I had to see it for myself. I'm still curious why they even bothered to pretend to be a business at this point.
[0] https://yandex.com/images/search?text=shenzhen%20electronics...
I think I first went to Fry's in the mid 90's in LA. The Anaheim store had a mock up of the Space Shuttle's flight deck. It was so cool!
Sure, they went down the tubes. Even 20 years ago, you had to watch out for restocked merchandise. But in their heyday it was a magical wonderland for young geeks like me.
I did get a few great deals there, but it seemed like a long ugly slide into oblivion and I haven’t wanted to go in there for years.
I have tried to support them recently with a few purchases. With limited stock it has been tricky, though, which I'm sure doesn't help when competing with huge online stores.
For anyone who has never been, most (all?) stores are themed, with huge decorations, statues, and props. Somewhere I read they hired a Disney designer to come up with the themes.
They'll be missed, but I don't think my local fry's closing is going to inconvenience anyone. Best Buy basically ate their lunch: a brick and mortar store you can visit if you want a hands on (or ears on) experience, and not having to wait for shipping at the sacrifice of selection. Said selection is a lot worse than fry's, but at least being in Best Buy doesn't fill me with a sense of doom, dread and despair.
I would hope that something new and better might take their place, but it's too hard to be optimistic about any brick and mortar prospect.
I’d been asking the network engineers at my employer to set up a rack of routers and for months and the response was always no, too busy, can’t get parts, etc. So I bought a bunch of $2 Ethernet cards and a passive hub from Fry’s, wired it up with bright red Ethernet cable, told them I had a network now so they could take off. Four hours later a guy comes by with a hand cart full of the unobtainable routers and is ready to install.
Another memorable tale from Fry’s - one of my peers bought a CPU and managed to smoke it first try. He returned it to Fry’s and picked another off the shelf, got home - it was the same CPU. He returned it again, got another CPU off the shelf, got home - same CPU again. Third time he went and got a CPU off the shelf first then returned the old one, and was then able to go home and finish his server build.
They had CPUs sitting on the shelf for anyone to grab?
Fun story, but maybe your coworker was pulling your leg?
ARM, I glumly concluded, would be decades away. Now here I am with an M1; ARM is arriving, while Fry's fades.
I bought the cable later that day on Amazon for $6. It came two days later and worked perfectly. That was when I knew Fry's was probably doomed.
Although it's interesting to me that Microcenter seems to be doing better. I think on average their stores are definitely smaller.
Contrasting that with the Microcenter near my house was stark.
I’ve only been to Fry’s once, and I’m honestly shocked it took them this long to shut down.
Fry's... not so much. Still, their demise makes me sad if for no other reason than my now 20 year old son and I really enjoyed going there when he was younger, so I have fond memories of it.
Needless to say, the first thing I did when I got home was try to figure out what happened, and it wasn't pretty. I haven't set foot in there since then, in spite of several trips to Micro Center in that time.
I know it wasn't anything close to its former self these days, but I'll miss it. I'll miss running in at 8:30pm on a Tuesday night to grab a spool of cat5. I'll miss pooling cash on a Saturday to replace a hub for a LAN party. I'll miss pallets of huge spindles of CDRs next to pallets of air duster 3 packs. Standing out front for hours waiting for the Warcraft III midnight launch. I'll miss the inexplicable amount of snacks in the check out line, and the pointless and lazily adhered to receipt check at the door. No trip was complete without a receipt checker shouting a conversation over customers to his buddy in customer service, absentmindedly hi-lighting and pretending to look in carts and bags.
With a physical store, I can go it, check out a model myself to see how it really feels to me, and walk out the store with my purchase.
With Frys no longer around, I am now limited mainly to Best Buy and Costco.
Sure, most of the open box items were used and vandalized, but they were cheap and worked great with a little elbow grease. Sure, 97% of the employees treated customers like shit and huddled in clique-ish corners mocking us for whatever stupid reason - but the 3% of employees that cared (and who were also horribly underpaid) were absolutely amazing at their job. Sure, the food was crap when they started adding cafes. But watching the oversized Tesla coil do its thing while you get a sugar rush from the Frappuccino was better than any Disney experience.
It was a long time coming, but I will miss you Fry's. I'm hoping MicroCenter, Central Computer, Jameco, Anchor, and the other "independents" stick around just a little bit longer.
The building is huge and prime real estate in a rather affluent town. I wonder who or what they will do with the property. Maybe microcenter could come in. More likely though BestBuy is the only retailer likely to want such a large place but there’s already a BestBuy one town north in Tualatin.
Are there even any good stores left in the bay area for small electronics? Best Buy usually only stocks popular items and even then a lot of the smaller items are vastly overpriced. ($20-40 for basic cables really?)
Whenever we travel to a city with a Fry's or a Micro Center, I always have to stop in just to browse. There's something exciting to me about having immediate access to so many computer and circuit components. On one trip we even needed a PC in a pinch and I was able to just grab everything I needed from Micro Center and have it together working in a few hours. That was a crazy experience for someone used to waiting weeks for everything to ship.
I get it. Electronics stores are a dying breed. When it comes to most of their products, people often prefer to wait for shipping to save a few bucks. Online retail has forced them to subsist on razor thin margins. Plus a lot of their inventory depreciates in value extremely quickly. And then there's the pandemic. In light of all that, they're also probably not great to work for.
I get why they're all disappearing. But I'm still disappointed. RIP brick-and-mortar electronics retail.
My dad needed a new graphics card for our family computer (aka his computer). I think this right after we upgraded to XP. He spent the whole time trying to explain to 7yo me why anybody would want smaller pixels. I just wasn't getting that you smash more of them into a smaller space to get a prettier picture.
There was an iMac G5 display too, and I was captivated by that
I could do a lot reminiscing but I will leave that to others.
Back in 2000ish, went to the Phoenix store to get parts to repair a friend's PC that had blown up.
I think it was around 2010, me and Grandpa went to the one in the Dallas area to build a PC "old school" because he'd built his ham radios from tubes and solder, it was time to stay current. Afterwards, he was a bit disappointed at how easy it was. He expected at least a spark from the power supply and we might have to buy new parts. On the other hand, he was pleased to see that the tinkerer and willing to make things was still running through the bloodline.
For the first few years here in CA, it was a great place to look at new toys and occasionally buy them. It was always good for buying a quick phone when one would die late night. Ingress kills phones, man, deal with it.
But yeah, the year before the plague was eerie and empty and "No, we're not closing." and now I'm sad.
Yes, if everyone could agree on a single vision, they could pull it off. Or, individuals: employees, and investors could make their own choices and abandon the failing company and go to work for or invest in another company like Newegg.
Newegg's website is great, and it hasn't been duplicated even by companies with deep pockets like Amazon. It requires knowledgeable people to categorize the merchandise. The startup costs would be significant, and likely money they didn't have. And they'd be gambling on the idea that it'd be successful. And if everything worked just right, they'd essentially be competing directly with Newegg with the Fry brand being their only competitive advantage.
It's quite easy to see how individuals would jump ship rather than get everyone to agree to accept a pretty large risk for the purpose of saving a brand name where the new company would be essentially nothing like the new one.
I can't count the number of times I'd said to myself, over the decades "just gonna go see whats new at Fry's", and then .. a few months later, those gadget/widget/grommets I bought on an impulse while idling in the aisles turned out to be very, very fruitful for some project or another...
We definitely have a weird future ahead of us, where browsing aisles and getting exposed to weird stuff is no longer a physical event.
I don't think I will feel the same level of nostalgia for Amazon, when it closes some time in the next billion years ..
I felt this was coming 5 years ago it was difficult to find the current models. Sad.
No mention of the Campbell’s Fry’s which—although practically inaccessible by car—was always overcrowded in the 90s.
The themes, the crowds, the chaos, and the variety made the Fry’s experience what it was. That, and knowing you were destined to return the next day to return for replacement something listed on that checked-at-the-exit receipt. Good times.
https://www.sfchronicle.com/business/article/Is-Fry-s-Electr...
HN discussion: https://news.ycombinator.com/item?id=21945492
I went just before COVID hit: half the shelves were empty - the only area doing business was the PC section filled with old and outdated machines at inflated prices. Sad to see it go, it's the end of a generation, but they should have shut it years ago.
Today, the nearest store is about a 45 minute drive away and I've probably only been there a handful of times in the past 15 years.
And then I’d find something else that would help inspire a fun personal project. There was so much geekiness there that inspired me to experiment a lot and learn.
It would have been nice if they changed their buisness model to cater to online shipping and using their stores as quasi wear houses to meet logistical hurtles...
Fry’s you will be missed!
https://thesixfifty.com/these-photos-of-weirdstuff-warehouse...
Well, somewhat great anyway. Sometimes you would get a box that looked brand new - without one of their "discount" stickers that gave you at best 5% off on a returned item. I bought a modem that had the previous buyer's dirty old phone cord in the box.
I would sometimes stop in at a Fry's just to walk around and see if there was anything new and interesting. I'd leave empty-handed as often as not, but it was fun just to experience the place, and you never knew who you might see there.
One time I ran into Linus Torvalds at the Campbell Fry's and we compared notes on whatever it was we were both buying.
The worst part of shopping at Fry's - other than the returned items - was the salespeople who would try to make you follow them to their computer so they could print you a "quote". I am guilty of sometimes throwing these quotes away as I walked to the cash register, just because I was annoyed by this. Why waste my time printing a "quote" for the exact same price listed on the shelf tag when you didn't even help me pick out the item? At least give me a percent or two off the price in return for the hassle.
One time I was shopping for a case for a compact camera. The salesman hovered over me offering to help me find a case from the rack in front of me, until I said, "Look, I brought my camera to see how it fits in different cases and find one I like. I don't need any help." When he saw that I'd picked one out, he snatched the $20 case out of my hand: "I need to print you a quote!" He wrapped the quote around the case and put tape all over it so I wouldn't be tempted to toss it. That one time I didn't have the heart to throw away the quote and deny him his 20 cent commission.
But if I knew the exact item I wanted to pick up, I would wait until there was no salesperson in sight of the aisle, do a quick walk-by pickup, and make a beeline for the cash register.
The other bad thing was the person at the store exit with the pink pen who had to "check your receipt." I played along with this for years like everyone else, until I read that there was absolutely no legal requirement to wait for them to check your receipt. You'd paid for your goods, you now owned them, and you were free to go.
So the next time there was a long line waiting for the exit checker at the Campbell store, I just smiled and nodded with my item and receipt visible and walked on by. A few people in line looked shocked, but the checker ignored me - as he was trained to do - and told the next customer in line "I need to check your receipt."
I don't think it was just online shopping that did Fry's in. They did themselves in with these shoddy business practices.
And their website! I did occasionally buy something online for store pickup. That was pretty convenient if I knew the exact item I wanted. But if I had to search for anything... Forget it! They had the worst search algorithm ever. I think it just "or'ed" all the words, so if you searched for, say, "netgear cable modem", it would list all the products that included any of those words, without giving any priority to an actual Netgear cable modem.
My last visit to a Fry's was the Sunnyvale store in 2019. I had a store credit for about $10, and I was in the neighborhood and figured I ought to stop in to buy something and use up the store credit. I found a USB extension cable that I could use that was marked at $10.99, so I figured that would do.
When I got to the register (the only one out of 20 that was staffed, because there were only a few customers in the store), it turned out that the cable was on sale for $7.99. Even with tax this was less than my store credit. I guess they could have given me another store credit slip, but the cashier asked for a manager to approve a cash refund. This angry looking manager walked up, scowling at the cashier and me all the way, and approved the refund of a buck and change.
Despite all of this, I will miss Fry's. At one time there was no other place like it.
Last time Radio Shack reopened it was mainly a cellphone dealer.
Best Buy, Targets and Walmarts are limited home electronics stores.
one by one they all fall. Bezos is correct to pick e-commerce and build his empire on top of it. lets see if BestBuy and Micro center can hold out.
I remember when they took over outpost.com, and then mucked it up. Went from overnight shipping, and in my case sometimes 3 hour shipping (and this was almost 20 years ago), to nothing.
They've mucked up so many of my online orders through the years that it feels like they messed up every one of them. From bait and switch, cancelled orders, to cheap chinese knockoffs, not as advertised. And the 2 month - 2 MONTHS wait on backorders, over and over.
This from outpost that could deliver in 3 hours. And fry's still owes me a $20 rebate, from a "different" company that was oddly enough just next to them in actual address.
cheap, horrible, terrible online experiences.
Don’t get me wrong, you can find a lot of parts, but mainly things from companies like Adafruit. But the section was so disorganized it made it take forever to find the one specific part I needed (and their website said was in stock). And if you need electronics components, the Microcenter stock is nothing like Frys. A few random LEDs, switches, etc. but not much selection. I half wonder if the disorganization is part of the appeal — you have to actively find what you’re looking for. And when you do — it’s a win.
However, for other things (hard drives, monitors, 3D supplies), I’ve found them to be great. Especially when you can find what you’re looking for and can get it faster than shipping from Amazon, et al. I’m thankful to have a store near me.
Exactly. Even though finding the part I was looking for (a LiPo charging circuit) was a pain, it was still priced the same as if it was online, and I could get it fast. And yes, the kid that helped find a locked up RPi pico for me was extremely excited to tag the rest of my stuff.
If I want to make sure that the store is still around, it’s important to keep supporting it. That’s been my basic COVID lesson.
Fry's was awesome. I always wanted to go to one of their more epic looking stores (the one closest to me wasn't), like this bad mamajama https://i2.wp.com/www.mercurynews.com/wp-content/uploads/201...
Sometimes a little capitalism is fun, even if it is corny. RIP, Fry's.
Wherever there is a Fry's there are smart people enabled by doing smart things.
Not exactly a socialist but man, we should try to save Fry's. It's one of the few retail entities I really wish was near me.