Thank you for the feedback and this all totally makes sense.
Sorry we took a few minutes to get back to this! Unfortunately for HIPAA reason's we cannot use identifying data of patients. This is why we didn't use last names, or patient photos (faces are identifying- and we thought it'd be creepy to do the medical journal thing of putting a black box over the eyes).
We are certainly working on finding patient champions who might feel comfortable being totally public, but there are some legal issues around that.
That said- these are real stories. Also, feel free to google me, Manan Shah MD ENT in Colorado and you can see people's google reviews. Like all review sites, I'm sure you'll find that I didn't click with some people, but in general I'm pleased that most of my patients really had a great experience!
Does this make sense? But I definitely agree, having pretty stock images is something we'll talk to our design team about to avoid the 'marketing scam' feel!
Manan