Hacker News Reader

I am/was a griddy customer. What all of these news stories do not mention is Griddy called literally every single customer and told them to close their accounts because of the upcoming energy shortage.

View on HN

That seems quite upstanding of them and changes the dynamics of the situation quite a bit in my opinion.

They anticipated defaults and pushed customers to switch to providers of last resort that are obligated to sell electricity at regulated retail rates.

How many of them didn't get call because, you know, no electricity?

USA Landlines are not powered by the consumer's provider. It is independent, powered by the regional POTS provider.

Those calls, texts, emails and app push notifications all came in two to three days before the storm arrived.

Reply on news.ycombinator.com