A request for Pinboard old-timers
prettyfwd.com
prettyfwd.com
Most companies solve the problem of lifetime accounts by going out of business or pivoting, but this isn't really the Pinboard style. At the same time, the situation in 2021 is different than in 2015, let alone in 2009. As outlined in the letter, having old-style users move to the new model would give me resources to do a lot more on the site than just keep it running.
Over the years, a number of people told me they'd be happy to pay annually to support the site. It occurred to me that I would also be happy to take their money. So I finally built a mechanism that pre-2015 users could use to voluntarily convert accounts over.
I was looking for a low-drama way to announce this, laying out my reasons while not forcing anyone who didn't want to switch to make the change. So I sent out an email. But here we are on the front page of Hacker News instead.
You once made fun of me for how few bookmarks I had in the site. Then I learned about full-text search. Now I'd be fucked without Pinboard.
I will be converting my account.
I would be more than willing to pay a subscription were I able to. I'm not currently earning enough money to pay my outgoings, unfortunately, so I'm currently looking to cut subscriptions rather than go in the other direction. However, I'm close to breaking even, and if I find myself in a position where I have a surplus, pinboard will be one of the first things I support. Given the circumstances, I'd be totally understanding if you decided, one day, to retire such accounts as mine.
I've previously contacted you on two issues relating to the API and sadly never heard back. One was a simple question, one was to report a bug. I understand you're busy, though, and you took some time to investigate problems with my delicious account resurrection the other day, which I do appreciate.
You can't really look at the old-style business model in isolation—the world of 2009 was one where there was a really popular free bookmarking service, and it was easy to piggyback off of them by offering better privacy and higher information density to a frustrated segment of their users.
In 2021, most link sharing has moved into siloed apps like Twitter, Facebook or Reddit, so there's not that big population of average Joe and Jane bookmarkers to draw from, and people have much higher expectations as far as their ability to manage large collections goes. There are also very deep-pocketed competitors (one baked into a major browser) that charge steep annual fees. The business has changed.
Maciej's approach to this seems to be entirely reasonable: he's being open about the position he's in and giving users the option to support the site whilst not forcing change on them.
We could do with more services like pinboard - real utility, reasonably priced and not dependent on VC money and / or needing massive user growth to have a sustainable future.
Great solution Maciej!
I did something similar for Remarkbox [0] and switched all accounts to full access and changed the model to pay-what-you-can. I want Remarkbox to become a utility as well and this was the best idea I could think of.
My biggest fear was forgetting to pay and losing all bookmarks but I asked and the answer was it would fallback to my old account so then it was a no-brainer: support pinboard and get archiving all for one small fee.
In the past year things have happened like the API returning invalid JSON for weeks[0] and the search returning an error whenever I wanted to use full-text search (one of the selling points for the extra archival fee.) Not to mention the ongoing issues with page archiving in general (things frequently fail and need to be manually re-queued).
I really like Pinboard, I do, but the reliability issues have made me want to look somewhere else. My subscription is set to renew at the end of March and after seeing this I guess I'll give it another year. Here's hoping things trend upwards.
[0]: https://twitter.com/Pinboard/status/1274055573902774272
But it makes me wonder. What Maciej is effectively doing here is asking for donations. Which is great. But the fact that many Pinboard users would willingly upgrade to a "paid" plan as a token of their support indicates to me that while at the 10,000 foot level signing up for Pinboard is just a market exchange like any other, at a closer level Pinboard users are members and not just customers. This despite the fact that Pinboard eschews the social features that are common among other bookmarking platforms!
I bring this up because this kind of thing arises in open source software development as well. For instance, when the developer of htop disappeared for a while, and the community forked it. But we (Internet culture) have not developed the same approaches to handling administration of services that are useful to a group of people. This surprises me. I think there's room for some movement in this direction, where a group of people can maintain a service that is useful to them and made available to the whole group. Perhaps various chat servers / Mastodon approximate this, but even in this case they're often run by individuals and susceptible to the same kinds of outages.
Compare it to a common sentiment I saw on HN recently, which is that selling a self-driving car kit is irresponsible even if you technically have some shrink wrap agreement that says “this isn’t a real product, use at your own risk.”
I don’t know where the line is in each case, but I think that there is some responsibility one takes on when one accepts money from the public for a product, and no amount of cute warnings makes that responsibility go away.
I don't think this example is comparable. Most obviously, the effects of failure in Pinboard vs a self driving car kit are vastly different.
First I have a feeling that many Pinboard users are like myself and partly pay for Pinboard because Maciej runs it. After all there are many bookmarking options; I do get some utility out of not having to maintain a self-hosted service but all in all, I think we shouldn't discount the subscription-as-patronage effect here.
Regarding member-controlled administration of services, there is an obvious model here: worker co-ops. They don't seem to be that common in tech though . Pubnixes (classic example, SDF) are kind of close perhaps?
While closing tabs recently I stumbled on a particularly interesting (to me) HN discussion (https://news.ycombinator.com/item?id=25506007) from a couple months ago.
I'm taking the following comment (https://news.ycombinator.com/item?id=25506951) out of the context it was posted in, but I don't believe this particular case takes liberties with the original intent:
---
> analog31
> ... Economics is largely about an emergent phenomenon, thus falling squarely on the "is" side of things.
> Emergence is a relatively recent concept in the linguistic timeline. For most of human history, everything seemed to be either of human action and human intention (turning on a light), or neither of human action nor of human intention (the weather). As such, languages did not emerge (ha!) that easily expressed emergent behaviors, things that were of human action but not of human intention (traffic jams).
> Similarly, one can see this with the subject of biological evolution (another emergent phenomenon). It's been nearly two centuries since Darwin got that ball rolling, and still almost any discussion about evolution is rife with inaccurately implied intention.
> One other consequence of this linguistic difficulty is that it leads people to propose solutions to perceived problems as if they were just about human action/human intention...
---
I think emergence is perhaps the most intuitively accessible way of reasoning through the impact of bureaucratic network effects. We've simply never before in history had to deal with human social cohesion at the scale we do today, so we've never reached the point where we've *had* to understand the dynamics correctly in order to make any progress.
As much as I love maciej's blog and twitter, Pinboard has been pretty flaky for the time I've used it. I signed up for Pinboard in 2015, have an archiving account prepaid to 2024.
The API isn't reliable, archiving is lucky if it gets most of the page, it's not been a great experience so far. I used to use Pinboard with IFTTT and Wordpress to autopost favorite links with a description; two years ago I removed the Pinboard link to my IFTTT account because it just wasn't reliable.
Happy to hear of upgrades, one thing I would like to see is getrevue.co integration and full page screenshots of bookmarked pages (also accessible from API). Full page screenshots alone would justify my money.
If I had been paying $22/year at the time I would have been a lot less happy and would probably have closed my account.
The crux of the issue is that Pinboard's centralized architecture is unsustainable in the long run. It's essentially an on-demand archive.org service with the same ever-increasing storage requirements, which becomes a bigger problem as more users join.
It must be difficult for a one (or two) person team to manage, especially since they also chose to manage their own hardware. I assume this is to avoid cloud storage and hosting costs, and I respect the decision, but this can add a lot of overhead on top of just keeping the software performing optimally.
The sustainable model for this type of service is self-hosted. https://archivebox.io/ seems like a nice solution I've been meaning to try.
It's clear from this thread that there are users who have thousands of bookmarks, using dozens of GB of storage, and those who use it much less and whose storage costs are negligible. Having either group pay a flat rate doesn't make sense to me, and you end up losing revenue either way.
A tiered model could allow you to offset the cloud storage costs, maybe migrate things into the cloud and ease some of the maintenance burden on yourself.
Now, the question is, what type of SaaS service can you make, to find 10,000 people paying $25/year. One that hasn’t already been consumed by the big players.
If half of them has even a basic question, that's already 5.000 answers to deal with.
The business we’re discussing here is a good example of this process.
Larder is so small, there’s no real community around it. I think there’s a cli on GitHub.
I wouldn't if it wasn't the case.
I am much more willing to pay a one-time fee for a lifetime unlimited plan than a subscription. No matter how expensive is the former or how cheap is the latter.
I just feel extra constant anxiety for every thing I don't own which sucks money from my account regularly, also ready to fail me as soon as I stop paying or move to another country or something. I feel insecurity and anger every time I'm offered a subscription.
Having bought something on a single-pay basis, on the contrary, floods my brain with the senses of achievement and security. Paying some bucks manually every month may do too (provided I find the service extremely useful), but not annually and not automatic (by the way I was extremely delighted to find an easy option to disable automatic payments in Pocket - the only service I've found to offer this).
By contrast, if you’re paying a recurring fee, you’re incentivizing the company to continue operating the service.
This probably is because I'm a gig survivalist and have never had a long-term stable source of income. What I buy during a prosperity time is what is going to keep me warm during a broke time and help me out of it.
Regular payment obligations are a danger, a paid-forever thing is an asset.
“Pinboard charges $22 per year for a regular account, or $39 per year for archiving and full-text search. You get discounts for multiple years...”
Meanwhile, looking under the hood of most “lifetime” offers means for the expected life of that version of the product. My experience is even the 90th percentile expected value is below 5 years. This service has stood out in contrast to that.
I appreciate your extra constant anxiety, yet manage to also be anxious whether I’ll miss noticing when the pre-paid months finally come due in Feb 2025. Hopefully by then pinboard will still let me pre-fund the founder’s money market account.
I signed up for the site in the early days prior to browser sync being a common feature, but I just never found it fit my use model. It turns out the bookmarks I use tend to be either quick access shortcut which browser features like the bookmark toolbar or speed dial is a much better fit for, or short term reference which I end up just keeping in tabs.
I know HN here is generally very positive about subscriptions and mentions it's just a cost of coffee, but eventually they add up and the last couple of years the amount of cups of coffee and the overhead of thinking about which are actually providing their value has soured me on it and left me longing for days when more items were just purchased outright. I've mentioned in other posts moving back to music download purchases after subscription service library changes became problematic as an example.
Bookmark sync is just not worth a recurring payment to me. I use Firefox Sync these days, but if that went away I'd just run an instance before I'd pay for it. It sounds like from other comments here that Pinboard has not been much more reliable of late so it's not even like by letting someone else deal with running it that you get a more reliable service.
I enjoyed this.
https://idlewords.com/#archive:~:text=ceglowski.com-,Threat,...
After 6 yrs (still adding), I admit I never came back to fetch any of them.
A couple years ago I made the conscious decision to stop using reddit, but wanted something to replace those little moments of downtime[1] with.
So I bought a nice-looking Pinboard client[2] for my phone, and have trained myself to reach for pinboard in those little moments of boredom, generally reading through things in my "read later" queue.
If you're looking for a modern client for Pinboard, give it a try.
[1] Almost the only feature is to prefill things like title, description, etc. because I wasted so much time, when using pinboard, viewing source and copying these manually.
This support article for Pins would give a bit more detail: https://get-pins.app/posts/pinboard-sync-v1/
Several times a day: Bookmark a thing (usually marked as 'unread').
Every week or so: Look back at my unread bookmarks. Read, or just mark read because I want to keep a bookmark but I don't want to actually read.
A few times a month: Use Pinboard to look something up that I remember seeing, or I don't - but hope I did actually come across already. Full text search helps here.
I wonder if Maciej would consider getting some browser extensions and mobile apps developed? I've probably paid the same for apps over the years as I have for Pinboard itself [1], and they've generally been terrible.
I'm certainly willing to pay more than I already am for Pinboard if it comes with some decent tools. Something like Promnesia [2] and note taking being integrated would make it the tool I use the most all day, so this would be well worth it.
[1] I'm a paying Pinboard user since 2011 and have been paying for full-text indexing since it became available.
Others I’ve used just get abandoned too, and as you mention perhaps the API is what’s holding them back.
The reason I thought your own client(s) may be on your todo list is that developing a great API is easier when you’re dogfooding.
I don't really understand the need for an app vs. a website that works well on mobile (my current project). Since many people like standalone apps, I'm clearly missing something, and would love to understand better what the advantages are there.
In fact I do have my pinboard as one of the data sources! Although it's running against the raw json export, rather than a specific module at the moment. Something like this:
PINBOARD = Source(
auto.index,
last('/data/pinboard/bookmarks*.json'),
name='pinboard',
)
Now that my HPI (https://github.com/karlicoss/HPI) thing has Pinboard support, I guess makes sense to add a proper module to Promnesia... I'll get to it one day unless someone else wants to give it a goI’m also an old timer but didn’t get an email. I wonder if it’s due to having a low number of bookmarks which I regularly clean.
Now I guess I can send emails quicker.
I gotta say though, the whole value proposition he made back then was a one-time fee. I had no problem with the switch to subscriptions for new users. But asking those original folks to switch over means that they can never not pay from that day forward without losing access to their once-permanent service, right?
I'd be interested to see what a re-up of a one-time (two-time?) fee looks like. When I'm being frugal I tend to cut subscriptions, but today I can afford a lump sum.
I'd sooner pay today for the 2011 Pinboard Civic and run it until it needs replacing, than lease a 2021 Pinboard Model Y.
Try raindrop.io or stavros's historio.us.
I feel that it's unfair to call the site "in shambles": I never had a single issue with it and I enjoy casually browsing the "popular" link. And,yes, I will upgrade to the yearly payment.
My biggest pain point is the lack of maintained iOS clients.
Here’s my shortcut to add an item to my Pinboard unread list. https://www.icloud.com/shortcuts/486bc6782a60453cbdbcf9988c3...
Try the new Pins for Pinboard app, which just came out.
I'm hopeful that once I get the new API out, it will be a lot less painful to build on top of, and we'll see some life in the apps department. The current API is a calque of the 2004 delicious API and lacks a lot of basic features (like "tell me what changed since time X") that clients need.
I’ve paid for both. Pins is available on Mac too. It’s still new.
Also, this is the first time I've noticed © Nine Fives Software which is just the best tech business name ever.
Maciej's writing is great too!
He's just generally a person worth sponsoring/supporting IMO.
A very-old-timer who just paid for 10 more years of service. Go, Maciej!
4-5 bookmarks in 2020, 7-8 in 2019, and 2 in 2018. I have around total 900 bookmarks most of them from delicious import from the days when I bookmarked.
So yeah, while I am afraid I'd not be paying for it, I guess I'd just move everything to Firefox or iCloud or something (which I use anyway as of now).
One way I can definitely help is by emptying my (almost) freeloading spot at this point.
Services like this deserve a regular payment model I guess.
1) I take links from there and automatically share them elsewhere. I've got about 2,500 who read them in various places (Twitter/Facebook/Dreamwidth/Livejournal)
2) It's invaluable when I find something debunking the latest nonsense, and can easily find it again 5 years later when the same nonsense resurfaces.
I love that the creator is doing this. There are so many services that I would have paid for, but instead they got shutdown or turned into crap. I was going to convert immediately, but the thing that gave me pause was "if you are getting more than $1.80/month of value". It's not clear to me that I do. Not because the service is bad. I've not had issues with downtime, and I think it's a fair price. But I don't know if I, personally, use it enough to get that much value out of it.
Over the years, I've paid for the archive feature, mostly as a way to continue to support Pinboard/Maciej -- even though I really don't ever use the archive feature.
I haven't received the email/the convert feature hasn't been flagged on my account yet, but if it is flagged, I'll be happy to convert. That said, if I do that, I almost certainly will not continue to pay for the archive feature, as I don't use that and just pay for it to support Maciej.
So my question is -- and I should probably just wait until I receive an email asking me to do this, but since we're having this discussion, I'll just ask now: Will you get more benefit from me paying $39 for archiving or is the hard cost of that service/the ~92GB of data I have greater than the $22 a year for a recurring sub? Because I'll do whatever option gives you the greatest income -- but I'm not quite prepared to pay $61 a year for bookmarking (not that an extra $22 a year means anything to me...it's just hard to justify paying about the same as I pay for my password manager for my whole family for a bookmarking service).
The fact of the modern web is that this is a bar most products don't reach, and many of them charge much more aggressively than pinboard.
I didn't receive any email about this; the most recent message I have is a password reset in 2017.
Aren't the deep discounts for multi-year renewal tantamount to recapitulating the problem with the original one-time sign up fee? i.e., having to run the service with no recurring revenue.
The discounts are still two orders of magnitude more than what people were paying for 10 years of service before, so I don't feel particularly stuck in the same problem. And it will be a nice surprise for me in 2031.
Thanks for being so straightforward about this and letting us use it for free all this time!
I'm really tempted to do this. I fear there is no going back if I do though. I've been in tight spots financially before so commitment of this kind makes me a bit nervous.
Still the best online service I've ever signed up for.
These two things seem difficult to reconcile. I wonder why Maciej is taking the "ask people to voluntarily convert" approach rather than the fairly typical "new features will only be available to paid subscribers" "carrot" approach, which may cause some annoyance for one-time payers, but is probably still more generally in line with people's sense of fairness. Perhaps because he needs the funding to develop those features in the first place.
I'm also curious about your use for it. I see some people mentioning following other people's bookmarks on pinboard. Who do you recommend to follow?
There are more links here: https://pinboard.in/resources/
> nothing to see here
Anyone know of a tool that could grab my Reddit saves and transfer them to Pinboard?
At some point it became a fixed price and then the annual price used today.
Never used pinboard but frequently enjoy and admire the whole story and the level of dedication that flows into it. It’s like watching the story of „UP“ (the movie) happening in the internet.
Most businesses are neither fair nor transparent in their business decisions which is often interpreted as a sign of strength and thus fosters trust by users. Moves like this are uncommon and could / should give us faith in the product, but don’t , because we interpret transparency as a sign of weakness.
For those arguing that asking for money is somewhat a moral question: try to run anything someone relies on for more than year, then come back discussing the right topics.
But, having said that, I'm planning to replace pinboard with my self-developed bookmarking site on repl.it.
What I appreciate the most is how he is an example of how to escape the tech rat race. And how he’s been able to live his values and get involved in important political issues. I thought it was worth supporting a contrarian, hardworking indie dev and rationalized away all the numerous bugs, reliability issues, and just plain missing features.
And I’d probably still be a supporter if he hadn’t bragged, on multiple occasions around 2017-8, that there were years where he literally did nothing on Pinboard. I still admire that in a way - it should be possible to say that software is done, it doesn’t have to be ever-expanding. But I don’t love it as a user. Now every time I enter a bookmark I’m annoyed that (for instance) it won’t even prefetch the title for me.
I suppose it is foolish to expect any contrition, but I feel like I was lied to.
I don't understand the bit about not pre-fetching a title. Are you using the add URL page or something, rather than a bookmarklet or extension, which does exactly that?
In my experience the only thing that works every time is the add url page and the desktop website. If this is deprecated and there’s a better way, that wasn’t clear to me.
I’m fully aware this is part of the deal. And at least you haven’t had an our-incredible-journey post, unlike most of your competitors. It’s not been fun for me lately though.
There's been a mobile-friendly website (m.pinboard.in) for a decade, and I'm folding it into the regular site now that I've convinced myself mobile phones aren't just a fad.
Broken apps by third parties you can't really pin on me. Though I hope that world will get more vibrant when there's an improved API.
or we'll convert you forcefully.
How many old time users there're anyway? If a business came to a position to raise cost on a small group of users I'd be questioning the project future overall.
Not qualified as active but looks like this is the majority of users.