Which gets to me other point in: besides the seriously unlucky residential users, who is paying these extreme prices? Factories which can't go down? Critical infrastructure?
Which gets to me other point in: besides the seriously unlucky residential users, who is paying these extreme prices? Factories which can't go down? Critical infrastructure?
The residential consumers in this unlucky boat were ones that explicitly opted into it. Most residential plans don't directly expose the consumer to wholesale pricing fluctuations - the consumer pays a flat rate per kwh, and the electric provider takes on the risk of their wholesale costs going above the retail rates their customers are paying.
The "known flat rate" usually get adjusted on a periodic basis, so right now the electric companies are eating the loss themselves and will have to make up for it when they next adjust the flat rate consumers pay. But on the short term, the consumer is protected from the volatility of the wholesale rate spikes and the electric company ends up on the hook to carry that debt load.
... unless you opted into one of the providers in Texas that give you "access" to wholesale rates. Because fixed rate plans have to factor in wholesale pricing uncertainty (like this exact situation), they typically have higher rates than plans pegged to wholesale. So the people in this situation took a deliberate gamble - generally they had cheaper-than-retail rates due to direct access to wholesale pricing. But they also took on the risk of wholesale pricing volatility, so it's now coming back to bite them in the current situation.
It's still seriously unlucky. But it's also wholly avoidable, and those in it have been enjoying the benefit of generally lower rates by opting into this risk exposure.
I don't know the specifics in Texas, but here the utility has to follow some process to change prices, with the price set so that the grid operator is likely to average some profit over time. When wholesale prices here spike, the grid operator is contractually obligated to continue providing residential customers power at the fixed price and has to spend reserves that they have built up when wholesale prices were lower than the fixed price. I think they aren't immediately on the hook for penalties if there is an outage, but they have reliability standards that they are supposed to meet.
I assume large industrial users have hedges in place to buffer price swings.
As for the scamminess, doesn't our current business culture revolve around doing whatever you can get away with? I know I'm contributing to the downfall of society writing this, but it seems like you're just harming yourself by holding back based on morals while businesses no longer function that way. In this framework, it's up to the businesses to prevent you from switching instantaneously - like open enrollment periods for health "insurance".
Would it be a scam to get two connections and use the cheapest? I don’t think so.