Hacker News Reader

I almost bought a WSJ sub during a recent sale, and decided against it specifically because I checked and it said I'd have to call them to cancel.

View on HN

If you change your address to one in California, they expose the cancel option, because they have to by law:

https://www.quora.com/How-do-I-unsubscribe-easily-from-WSJ-o...

The problem is that this is a lack of respect.

They are actively trying to scam me. Why would I want to be a "customer"?

I agree, it's particularly egregious that they spent the extra development time and money to only have this feature in locales where they are legally forced to.

Same with me.

First time i bought it via Amazon Prime, when it was available and with Amazon i could cancel stuff directly via Amazon at any time, bypassing WSJ minefields.

Then WSJ got smart and start selling it directly in hope to force subscribers to go through their sales jerks in case they want to cancel.

This made me to turn away from WSJ for good.

Reply on news.ycombinator.com