> But we’ve seen that Amazon can’t or won’t commit to changing the pharmacy channel.

The article says no.

I think their CEO is answering this question just like Stewart Butterfield had to answer why Slack and MS Teams are not really competitors

Some articles and interviews for "rabbit holers"

[1] https://www.barrons.com/amp/articles/why-goodrx-ceo-isnt-wor...

[2]https://investors.goodrx.com/events/event-details/jp-morgan-...