Backblaze down again due to DNS issues

twitter.com

9 points·mattjaynes··8 comments

"UPDATE: we are coming back online slowly (as it’s a DNS issue it may take a while to propagate). We apologize for the disruption and are working to make sure it does not happen again."

https://twitter.com/backblaze/status/1362139948694966272

Insane that this exact thing happened a few days ago and they still haven't switched from Godaddy. Hope this really inspires them to take their customers seriously. This was really painful. Service disrupted for many thousands of customers.

At a minimum, they should regularly publish their static IP address via Twitter and/or email until they are certain the reliability of domain name provider has returned.

Edit: They did publish their IP's this time.

https://twitter.com/backblaze/status/1362132502467407875

They really should get a public status page, only way to know if problem is their side is twitter. Then again, companies rarely update the status to down..

It makes me wonder if they will learn their lesson this time around.

What lesson is that? Seriously I don't know.

Don't host your DNS at GoDaddy. If Backblaze's entire DNS gets suspended if just one of their customers hosts offending content that's just unacceptable.

They need to improve the reliability the their DNS by partnering with a provider that won't back stab them.

Don't build your enterprise on consumer grade services.

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