Ehehe nice story.

I remember when we were to be shut down by AWS because the bill was 2 months due and the administrative contact was a inbox nobody looked at. We discovered it by chance, doing a nightly maintenance: services started to disappear one after another (including the Redis that powered the login, we weren't able to login into the product for half an hour!). We immediately phoned AWS support and asked, no, begged them to turn them up again. They did and we paid everything the morning after.

Hadn't we been in front of the PCs doing the maintenance and witnessed as it was happening, we might have woken up the day after without an online bank (yes) because the production environment would have ceased to exist...