Indian brands are notorious for arm-twisting their customers. I have seen one senior level executive of a major Indian brand claim that in a population of 1 billion, they can afford to piss off a lot of customers and still get new customers to not worry about the churn rate because people don't have many options and customers know that each one of the option suck equally.
they have pissed off more customers than ever. now, new customers will be more scared of vodafone..