So I'm not sure if they behaved quite right, but the article makes it sound less bad than the summary. Rescuing someone who is not thinking clearly and doesn't want to be rescued can go bad in all sorts of ways.
That being said, I think most doctors would do it anyway.
And that's to be expected. Those that do think outside the box left the box a long time ago.
You're never going to convince a flight attendent that you can turn off the network and keep using your smart phone until one of the people who make the rules gets an iPhone and learns about the magical "airplane mode".
And it sort of should be this way. You want these people following rules, not making them up as they go. Its really the higher ups and ultimately the citizenry that need to change the way they think.