> Fallback plan is open sourcing the codebase.
I think the main concern for would-be user websites is not the code, but what happens to all of the comments if you shut down.
Worst-case one might not notice you plan to shut down before you turn off the servers and all comments are lost.
Do you offer downloads of comment archives for user websites so that they can download the comments in a convenient format for backup?
That would be a relief for some people to have mayhaps.
Edit: I see that this has been addressed already and indeed you do offer that. Excellent!