It wasn't creepy. It seemed like they were worried about folks who thought it was more like 23andMe "spit in a tube" than an actual lab instrument.
> I repeat something about bacterial colonies from my card but she isn’t buying it. I manage to get out that I understand this isn’t a spit-in-the-tube-and-done thing and that’s all I’ve got. She keeps pushing
I mean you told her pretty clearly that you didn't think it was like 23andMe.
Why would she keep pushing?