True. I think there are categories where I take their word for gospel, like electric tooth brushes, mixers and other electric household items, food, cosmetics, etc.

But for some products they had/have really weird metrics. E.g. an early smartphone would be punished because the battery was not replaceable, so a shitty feature phone took the crone (a little exaggerated). But still, they are focused on customers.

And a lot of the non-test editorial focuses on updating the consumer about warnings of faulty products, new regulations, test candidate updates, etc.