>scratch a relatives itch
I count myself extremely lucky to have found an 'ideas guy' (and people person, and bookkeeper, money raiser, etc etc...) who came out of the world of the 90s and 2000's where he'd fly around the world implementing copies of high touch software.
From day 1 his vision was clear, we had an in-house subject matter expert, and the customers were there when our SaaS was ready.