In GEO that's not a problem - a lot of the planet is in sight. You have a ground station in New York and you can bounce off a satellite over the Atlantic and land the signal in Nigeria just fine.
With Starlink the orbits are really low, so the distance to the ground station is low. That's fine if you are in the backwoods in Washington and bounce to a receiving station 100 miles away in Seattle, it's no good if you're at sea, or (in this case) at an Antarctic station -- one which can't even see GEO satelites.