>Time theft is a bummer, especially on the team-level where you just want to get things done.
I've dealt with this in execs and team leaders before - why do you care about time theft? If it's about the productivity loss, that should be measurable in its own right.
Most of the time, I find that people just want to be able to see the team working for them and don't like the idea of paying people 'not to work' despite the fact that what they're really paying for are outputs.