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Sure, makers should always be responsible & accountable for how a system behaves, but this seems like a textbook Hanlon's razor example

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People generally misunderstand Hanlon's Razor. It's immaterial if someone is evil or just stupid, the only thing that matters is that they should not be making decisions about other people.

(Charles Williams' All Hallows' Eve is an extended meditation about just that.)

Well if it's stupid, and not evil, they weren't making a decision, right?

They were making a decision, but it’s not malice because they’re incapable of foreseeing the outcomes of their decisions. In either case, they shouldn’t be in charge of anything important.

> they shouldn’t be in charge of anything important

And in this case, it appears that they aren’t.

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