I want to clarify this. Building a SaaS product with Elasticsearch or Kibana on the backend is okay and not prohibited, as long the service is not “managed” Elasticsearch nor Kibana. For example, a music service that uses Elasticsearch on the backend to provide music catalog search is okay. A service that offers site search powered by Elasticsearch is okay. A log search service powered by Elasticsearch is okay (again, provided it doesn’t expose Elasticsearch functionality). We welcome applications built with Elasticsearch or Kibana in the backend, even those that would be seen as competitors, as long as they are not managed Elasticsearch nor Kibana services. The Elastic License allows this, and you can do it for free. See this [item][0] in our FAQ. If you have any doubt, reach out to elastic_license@elastic.co and we would be happy to clarify.
Disclaimer: I am on the Elasticsearch team and work for Elastic; I welcome any and all feedback.
[0]: https://www.elastic.co/pricing/faq/licensing#i-build-a-saas-...
Can I get that in writing from someone with the power to make binding legal statements?
The problem is never in the clear cases, it’s in the edges. Now, all of a sudden, when thinking about features a legal dimension enters the picture, something that hasn’t been there before.
For one data point, my company attorneys interpreted that, even if we present a search box in a web page, allowing visitors to search our own indexed data, it could be understood that we "offer a service" -- and thus forced us to abandon Elasticsearch and figure out alternatives. We might be unique, but I doubt it.
You speak as if Elastic has any say in how people use OSS. Why would anyone use the newly hampered version of ES when they can use and contribute to Amazon's truly open fork? Aside from the bad taste left in everyone's mouth from the whole "Doubling down on open" nonsense, all that reasonable people are going to see now when looking at Elastic's software (ES 7.11+) is unnecessary risk and legal ambiguity.
The disingenous market speak on Elastic's blog post was so thinly veiled that it quickly became insulting. It was gross to watch such a shameful justification form on why everyone should be okay that Elastic will continue using the marketing terms "free" and "open". By forcing a well funded fork by Amazon, Elastic may have just relegated themselves into obsolescence.