Don't shell out big bucks -- lots of open source BI suites are available
itworld.com
itworld.com
$40k for SW
$500k for development (they brought in a BI shop to get their warehouses setup)
$120k/year for a BI developer
So the delta for making the SW go to $0 just isn't very motivating. Getting the best BI tool is far more important than the cheapest one.
I think far more important is for a good BI developer or someone in-house with deep domain knowledge and "power," for lack of a better term, who can clearly articulate what valuable questions are going to be answered by the implementation and tools and also drive the effort.
Of course, if your BI effort is aimed directly at customers and customer data analysis, maybe that is a good enough vision.
My experience is more on the resource management side of data warehousing, stuff like figuring out how to attach revenue/cost numbers to web applications and allow drill down across multiple dimensions.
Both tools are relatively cheap, you can expect to pay around $10K per year if you want the commercial version of the full suite and are very developer friendly. They both use Java extensively, so you have to be willing to have that in your environment.
I would add one more tool to mix - MSFT SQLServer 2008. The standard edition (about $2K, I think) comes with a the full suite minus the data mining tools. The reporting tools are on par with what Jasper and Pentaho offer and the Analysis tools are very simple to use and allow one to use Excel as a front end interface (which is what you end users want anyway).
[1] http://www.time.com/time/business/article/0,8599,2072502,00....
We're in private beta now, so email me at dbeyer at chart dot io if you'd like to give it a shot.
Another issue I have is that the packaged solutions ~tend~ towards some kind of interface where they are eventually essentially presenting a join syntax to the user. This doesn't seem right to me. I think the value of the solution really needs to be at least a level higher than that. But when you think about it, what else is a generic tool going to do?
I'm really interested in other people's opinions on this. I recognize I am in the minority.
Even for SME sector there are strong alternatives to opensource BI tools -- e.g. MicroStrategy offers its basic product for up to 100 users for free, there is free and very powerful QlikView Personal Edition, etc.
What are the biggest unsolved challenges in the field as of today? 1) Is it difficulty in getting a project up and running quickly due to lack of in-house expertise? 2) Is it expense of getting all the moving parts (software/hardware/personel) together? 3) Is it lack of strong management buy-in? 4) Is it bad/incomplete/fragmented data? ...
Please share your thoughts...
Intangible: what about when your "intelligence" isn't working so intelligently, would you rather be angry with your internal team or some vendor?
In a lot of cases open source BI makes sense, but the cost-benefit analysis should include things other than money.
Unless you have ironclad service-level agreements, good luck getting a big vendor to solve emergency problems for you.
If you need MS Excel or OOo integration it's awesome
It's ideal for manufacturing companies, companies with some complexity in their supply chain, companies that wish to maintain service standards (e.g., a call center), have sales teams with measurable objectives, etc.
In other words, it's for companies that look more like traditional businesses in some way, versus a super asset-light web app company. By revenue, that is the majority of businesses in the US.