Telephone
Hate to imagine how they would of coped had they not had people who could Google for them at hand, let alone if there was some restriction that would potentially place those friends foul of the law thru aiding and abetting access to the internet.
Things like that sure do paint a perspective of how the internet has encompassed so much of our daily lives. Phone books being a simple example with many now just online and not seen a physical phone directory for well over a decade now. A small thing, but lots of those add up.
How would that be handled in this case?