Retail and hotels and restaurants can insert meaningful human intervention with less than 5% profit margins, but a company with consistent $400k+ profit per employee per quarter can not?
https://csimarket.com/stocks/singleEfficiencyeit.php?code=GO...
This is what I'm talking about in my original comment about the malice and stupidity aphorism.
Someone or some team of people is making the conscious decision that the extra profit from not having human intervention is worth more than avoiding the harm caused to innocent parties.
This is not a retail establishment barely surviving due to intense competition that may have false positives every now and then because it's not feasible to catch 100% of the errors.
This is an organization that has consistently shown they value higher profits due to higher efficiencies from automation more than giving up even an ounce of that to prevent destroying some people's livelihoods. And they're not going to state that on their "About Us" page on their website. But we can reasonably deduce it from their consistent actions over 10+ years.