Computer Says No

For reference: https://m.youtube.com/watch?v=sX6hMhL1YsQ

Whenever I'm involved with any of that sort of bureacratic nonsense, I have to tell myself

"It's actually fine that this incredibly stubborn, idiotic, impolite, incompetent person is working here, handling passport forms [or whatever it is I'm seeing them about]. Could you imagine if they had become a heart surgeon instead?"