Ask HN: Would/do you pay for an uptime service?
Would you pay for this, if not, why?
Thanks in advance!
Would you pay for this, if not, why?
Thanks in advance!
All my major providers (Rackspace, SoftLayer and EngineYard) provide good monitoring and 2 of them (RS and EY) usually fix things before I even have a chance to take a look.
With SoftLayer and some of my Linode VPSs, I'd be willing to pay for monitoring+resolution. I travel a lot so it would be cool if I got a text message like "Server 3 is not responding to HTTP requests. Reply with Y if you'd like us to investigate." ... that way I have the option of looking myself or having you look.
That's probably more service work than you want to do, but I think there's a need for "managed" work like that with so many cloud/VPS providers around.
1) Keeping the "Rackspaces" of the world in check (I've had intermittent outages with them and other hosts that they never reported) and when I call them up and tell them they usually refund some portion of my monthly bill.
2) I'd like to monitor sites for additional server issues (http error codes, maybe even add future tests for alerts when speed is a concern)
I wasn't thinking of fixing issues as I think that type of managed service would be very difficult to coordinate between varying hosts.
I know there are services out there that currently provide 3rd party monitoring but the idea here is that you don't have to pay unless there is actually a problem in which case you can probably end up contacting your host to see what went wrong and potentially get a refund for some or all of your monthly services (per your contract with the host).