Industrial consumers will have a contract to be part of first tier load shedding, rather than a legal mandate.
If the grid really needs to shed load, it doesn’t ask, switchgear will just be programmed to physically disconnected consumers at certain grid frequencies. As a consumer you should have equipment that can survive that if it’s important to you, the consumer can then normally get rebates for loss of service later.
Special locations like hospitals are normally the last to be load shed, and the surrounding grid will shed everyone else first, before disconnecting them.