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Many comments are about how people would love to jump ship and switch to whatever other service.

Well, there’s an IM service already deployed to all mobile systems and it’s called SMS.

All that’s needed is some sanity in the pricing, some modernization of support for multimedia and cross-device sharing/archiving.

This whole industry exists for 1 sole reason: telco ineptitude

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There really isn't (in SMS)

> Message delivery is "best effort", so there are no guarantees that a message will actually be delivered to its recipient, but delay or complete loss of a message is uncommon, typically affecting less than 5 percent of messages

Maybe 5g will fix something, I'm not current on the spec.

Well, is it encrypted?

Answering the likely rhetorical question: No.

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