Not directly related to this, but I made my first ever visit to an Apple Store last Sunday.
For some reason I was expecting a quiet boutique shop, but ended up wading through a sea of people. The vast majority were waiting around to fidget with demo units and kill time, while the few store employees were literally working non-stop.
I'm not a crowd person, just walking around for a few minutes was stressful enough for me - I can't even imagine what it's like to actually work there all day while wearing a smile.