Facebook's advertising integrity chief leaves company
reuters.com
reuters.com
That resonated for me because I've seen that happen in software, that classic pattern where cowboy coders ship garbage to QA. The lowest bug rates I've seen are where everybody cares about quality.
With Facebook, I expect that "Chief of Advertising Integrity" is sort of light a lightning rod. The job is not to solve the problem, it's to take the hits.
For your QA team example, the mistake made in some organizations is explicitly removing testing from developer's responsibilities.
It's a matter of BOTH/AND -- you need to have BOTH central teams responsible for long term health of {safety,privacy,security,testing,etc.} AND hold developers responsible to deliver the recommendations of and use the tools developed by central teams.
In games, when QA reports into the same person managing the product, things run smoothly and everyone remains aligned towards shipping a good product. When it's a separate org that loans people out and has OKRs that don't connect to individual products, they become horrible trolls who are only out to fuck the product up by submitting so many bug reports that it can never be released. Sim with whole-company legal teams ("never ship anything, we might get sued") and shared security ("never run services or we might get hacked") and ops ("never use servers or they might crash"). Alignment is everything.
In about two weeks of putting engineers on call for their own services, most of the major problems were fixed.
It's easy to write buggy software when you aren't the one who gets called at 2am to fix it. Once you start being responsible for your software, the urge to take shortcuts really evaporates. On the other hand, a team that is not responsible for their output will always cut corners - it's just the way it goes.
> half at work on their time off
i mean not constantly. Also if you're on call, you're always paid for doing so regardless of what happens. This talk isn't about compensation, but about the model of work.
On the flip side, I get nervous when I hear something akin to "We don't have QA here", sometimes as a matter of pride. Think of those times when you've heard someone snear at "Safety First", but for QA or testing.
Perhaps one ideal would be to promote a "everyone cares about quality" environment whilst still having some people focused specifically on QA.
For example, it avoids them actively having to say they have a “fake accounts team” (which would in turn indicate they have a fake accounts problem). Instead it’s part of the “Community Integrity team”.
Teams have absolutely been identified by specific problem areas, so your reasoning doesn’t hold up. For example, “FNRP” stands for Fake, Not Real Person (which distinguishes from celebrity impersonation etc) per https://www.theguardian.com/news/2017/may/21/revealed-facebo...
At this point, its research is nearly 40 years out of date. Is it still worth reading? And are there more up-to-date versions?
I recommend this book to everyone with a white-collar job. It's an incredible read. The research is a bit out of date, but the truths still hold. If anything, the age of the research is somewhat helpful. The phenomena these days are more subtle, and many of us work in companies with flatter hierarchies than the 25+ level pyramids the author studied. So the distance in time forces you to reflect on what has changed and whether the results are relevant to you.
You will recognize so many of the situations as reminiscent of things you have experienced and haven't been able to put into words. It is 100% worth the read.
"Advertising" for example could mean the benign "show me a picture of some product" or it could mean "identify who I am, how I behave, where I work, how much I make, who I know, and maintain and share a dossier on all of it"
But if parent is correct, the role is to enforce things users want (regarding spam/fraud/illegal goods), which matches standard notions of integrity, so it’s not doublespeak.
Gotta love these headlines /s
So it takes a lot to make me think something is worse and meaner to consumers than Amazon. But sure enough, Facebook is it. Their ads are about 60% complete scams, from what I can tell. I get all these ads for $200 Lego sets for $30! And there are hundreds of comments from people who have bought. Guarantee they all got 1 Lego brick in the mail 8 weeks later, and the site that sold it to them is gone.
This would be bad if it was an occasional thing, but most Facebook ads I see are EXACTLY like this. Bait and switch. They send you a thing so you can't claim they didn't send you anything, but Facebook is making bank off of these dishonest scammers and seems not only not to care, but to encourage it. Oh and the thing they send you is from China, so sending it back costs more than you spent.
Illegally using Facebook log data to breach the accounts of journalists who he did not like.
[0] https://gawker.com/5636765/facebook-ceo-admits-to-calling-us...
Something I’ve learned by observing judgments people around me make about others is that I’d rarely deserve or want to be judged the same way, and that the people making judgments would typically feel the same. If I were Mark being judged by messages sent online as a teenager/young adult, I don’t think I’d feel like it was rational or kind, and more opportunistic rather than necessary, productive, or helpful at all.
Having said that, evaluating him by more recent information doesn’t make me feel great about him by any means. I’m not defending him. I just don’t believe the messages are very useful information anymore - even if at the time they were perhaps an indicator of what’s to come. It’s probably more useful to look to current events to understand who he is in the present.
I see these messages passed around and referenced often and frankly it has begun to appear like a crutch for trashing the guy. Given his position in society and the amount of information available, we should all be able to collect and reference more recent and relevant information.
(hopefully)
[1]https://www.theverge.com/2018/4/6/17203114/facebook-mark-zuc...
Isn't that normal? There's a reason so many buildings have a person's name on them. Carnegie Hall, Enoch Pratt Free Library, Guggenheim Museum, The Getty, The DeYoung, Coit Tower, ...
AFAIK Half the buildings on any college campus are named after the donor that paid for it.
You want hospitals, how about the Huntington Hospital, Sutter Hospital, UCSF Benioff Children's Hospital, Helen Diller Medical Center, I'm too lazy to go look up more
Yes, that's just one of your points but if you're reaching that deep to find fault it detracts from your other points as it makes them suspect.
Maybe you and I and countless of other people chip in some money at the end of the year. (in fact in proportion to our income we donate more), and I don't see ordinary people forming a union to name a hospital, we just click the donate button and go on with our lives. Like Chuck Feeney btw, to name one very wealthy person that is way less vain.
It’s something I’ve witnessed a lot of successful people doing.
https://www.businessinsider.com/well-these-new-zuckerberg-im...
There are so many problems surrounding Facebook and its CEO Zuckerberg that it's pretty difficult to choose one.
https://www.youtube.com/watch?v=HAgbIiQSzEk
That's the peak of cynicism that could only compare to politicians like Putin.
Since FB A/B tested the effect of both and let academics analyze the data, that somehow means they are demonic.
The joy of my life was seeing Zuckerberg getting absolutely owned on his own Facebook page by thousands and thousands of Indian people who wanted nothing to do with his money-grubbing initiatives.
1 The story of the Onavo founder they took on after the Onavo purchase was one example.
I'm sure you can think of a few other for-profit businesses that do what they say and say what they do.
Making devices that are helpful and not lethal is motivational and fulfilling for employees, and great PR.
Disclosure: I worked at such a company, and have much respect for the care and capability of almost everyone I knew.
In the extreme, Facebook's choices appear to be: (a) act in the best interest of society and get f#cked by competitors; or (b) remain a dominant force in the market, but as a side effect, f#ck everybody. All options for Facebook appear to be a mix of those two horrible choices.
Sorry, that's a hard disagree from me and I think you couldn't be further off the mark.
Facebook's entire raison d'etre from day 1 is to take as much data from as many sources as possible, then use the most powerful computers, programmed by the brightest minds, to use that data to maximise their profit with no regard for what damage that may do to you or society at large - look at what Jonathan Haidt talks about wrt to mental health problems and social media.
They use the dirtiest psychological tactics to ensure that you never put down your phone and to ensure that you only see what they deem to have maximum engagement (whatever the f that means) and only put their hands up to any nefarious shit when a spotlight is on them for it.
I can understand Facebook wanting to clean up their image from a PR perspective but it's nothing to do with altruism or wanting to serve the public better... if they can make more money from looking like a decent bunch, they'll do it.
My impression was that on Day 1 it was really just to rate the attractiveness of the coeds at Harvard.
Their entire application has been about data harvesting.
If Zuckerberg, Sandberg, et al could improve Facebook's behavior without putting the business at risk, they would do it in a heartbeat. But it appears they can't.
Their efforts are thus sincere but highly constrained: They will never voluntarily do anything that would put the business -- their life's work -- at risk.
If I may use an imperfect analogy: Facebook is a "polluter of society" that can't afford to stop polluting until all its competitors are forced to stop polluting society too.
I think the point is they literally can't improve Facebook's behavior because their behavior is their business. They don't have any products that can function without their panopticon and Skinner boxes.
It's not that they can't compete by changing their behavior but cease to be a viable business that can even operate.
Of course it’s profitable to be a monipoly and doing the “right thing” might be to allow competitors in but one could basically never truly do that while the bottom line is the most important thing.
It’s so strange to me that so many truly believe a profit motive is all that’s needed to have good outcomes. It was never so, only starting in the 80s did companies care about shareholder value over everything else.
Not strange. In the U.S. at least, we're acculturated to this ideology our whole lives through education and media.
That said, many/most of the wealthiest or influential market participants, fortune 500 CEOS, academics from top biz/econ programs understand the importance of trust in the economy and the role that an effective government (contracts, the rule of law, and regulation) play in enabling that trust.
If you or your industry are the target of regulation, though, government BAD, regulation BAD, regardless of what you philosophically believe.
I don't understand how, given this, you could possibly sincerely open your original post with
> As a corporation, Facebook truly seems to be trying to improve its behavior for the benefit of society at large
I can't tell what your position is. Your opening sentence sounds like you think that Facebook should be given the benefit of the doubt because they mean well, when what the rest of what you're saying is that Facebook needs to have costs imposed on it in order to enable it to improve its behaviour
They aren't. They have no sincerity. They will do what makes money. Period.
They have shown time and again they don't give two fucks about humanity, mental health, regulators etc until they are about to generate bad PR from it.
The government seems to be aiming at them right now although I suspect that once the brown envelopes stuffed with cash start passing around that will be diluted down to "honest gov, we'll start doing right!".
Their clock is about to be cleaned by Apple when they roll out the changes to apps requiring them to tell people the data that's being harvested... Facebook will quite rightly be worried right now.
If Google did the same... well, we'd see some folks bailing quick-sharp I reckon... rats and sinking ships and all that.
> If Zuckerberg, Sandberg, et al could improve Facebook's behavior without putting the business at risk, they would do it in a heartbeat. But it appears they can't.
> Facebook truly seems to be trying to improve its behavior for the benefit of society at large
Moreover, when the company was started, no one anywhere realized that polluting rivers was so bad for everyone. No one knew back then; no one thought of it as a problem.
Your choices are: (a) act in the best interest of society and get f#cked by competitors; or (b) remain a dominant force in the market, but as a side effect, f#ck everybody. All your options appear to be a mix of those two horrible choices.
What would you do?
Imagine you started a company that pollutes rivers and you're still the CEO.
Imagine people believing you sincerely want to stop polluting.
Please cite any privacy legislation supported by Facebook/Zuckerberg under which CEOs or other responsible parties (not disposable middle managers) actually end up in prison (not pittance fines) for violations.
I don’t think it has to be an a or b situation. I think the best and brightest could solve the problem without decimating their profits. Perhaps I am not that smart, but surely Facebook is. (They have significantly more resources than their competitors, I imagine.)
Is it really true that Facebook would go bankrupt by being more ethical? I’m not so sure. They have a captive user base. A lot of older folks who aren’t great with tech are on Facebook, and they won’t be going anywhere that quickly. With as many users as they have — a seventh of the world’s population - I can’t imagine people will leave in droves that quickly. One of Facebook’s biggest advantages is the network effect of “everyone you know is already here”.
My opinion is that Facebook does in fact have the resources to be more ethical without loosing so much profit that they go out of business.
I think the problem partially is maximizing revenue at the cost of everything else. I’m not sure I buy into the idea that they must maximize revenue. Couldn’t they be more ethical at the cost of some money, and then that new revenue amount still is enough to cover expenses?
I hope you're right! But so far, it appears no one at Facebook has figured out how to escape this "tyranny of horrible choices."
> I think the problem partially is maximizing revenue at the cost of everything else.
I disagree. I think the problem, from the perspective of Facebook, is figuring out how to do The Right Thing while remaining relevant and competitive against the many companies trying to dislodge Facebook from its dominant position. Many of Facebook's users are addicted to the social-media-crack; if Facebook stops providing it, they will migrate to other social networks that provide it. And many of Facebook's customers -- advertisers and propagandists -- want Facebook to continue to modify user behavior on their behalf; and if Facebook stops doing that, those customers will migrate to the competition.
Such as? Can you find me one company that provides a similar feature set to Facebook (cross-platform messaging & calling, personal & business pages with unlimited media uploads, groups, marketplace, dating and the network effects of everyone you know already being on it with their real name and no usernames to worry about)?
Furthermore, if Facebook stops or tones down paid advertising and unpaid spam/clickbait it will be yet another reason for users to prefer them versus the competition.
> Facebook's users are addicted to the social-media-crack
Are they? Facebook users are primarily there for keeping in touch with their friends, and happen to get sucked down the rabbit hole of bullshit by Facebook's algorithms which prioritizes engagement. Removing the engagement-generating crap won't suddenly remove the need for people to socialize.
> many of Facebook's customers -- advertisers and propagandists -- want Facebook to continue to modify user behavior on their behalf; and if Facebook stops doing that, those customers will migrate to the competition.
These customers want to go where the users are. If Facebook stops advertising but all the users remain (partly because of the lack of advertising), advertisers do not have a magic wand to move people across to another platform where they can advertise, short of paying those people to move (in which case it would be a win-win situation as people would be compensated for their time & attention).
If Zuckerberg really had a problem with what Facebook was doing, but didn’t feel he could ethically risk the company’s growth and financial performance by changing its direction, he could quit and sell all his shares. He might take a financial hit, but he would still be one of the world’s richest people.
He is one of the world's richest people. He seems to have concern (or at least feigns it) for the problems Facebook is causing. If he resigns and allows someone else, who is more hungry and motivated by money to take over, you believe Facebook's behavior would improve?
The logical conclusion of your argument is this - Facebook cannot be operated safely and still make a profit and should shut down as soon as possible.
sounds great! how soon can this happen?
Personally, I wouldn't even start or be part of such a company, simple as that. I cannot imagine somebody polluting rivers on purpose just to make money but those people exist regardless. So this question is moot for quite a few people (me including) that could never ever get in this mindset and predict what they would do.
This analogy also ignores that Facebook is putting huge amounts of money into lobbying efforts to ensure that they continue to be able to figuratively pollute the river.
Zuckerberg called early users “dumb fucks” for trusting him with their data. That’s the demeanour of someone with bad (selfish) intentions from the start. Just because the damage he ended up doing is worse than the initial damage he predicted, it doesn’t excuse his continued morally bankrupt behaviour.
Based on what evidence do you make this assertion?
Facebook is built on getting / using user data to determine what to show.
Google is built on geting / using user data to determine what to show.
To betray those goals wouldn't make sense. How they go about it can change. Facebook has always gone hard and fast. They treat you more like a raw piece of meat. They will run ab tests on you and treat you like a variable in a ongoing experiment. Google has such reach that they can make minor changes and capture vast amounts of data.
Other companies are doing the same way but instead of using it to determine what to show you they use it to determine what ads look like so you can buy their product.
So here's the thing, Facebook has a few big issues they can see:
1) the FB brand is toxic
2) the Facebook app/site is being seen as a ghetto for extremists and arseholes
3) instagram is a fragile cashcow.
4) AR is the next platform, which they have to nail stay in the game, which requires trust.
We all know that facebook proper is full of arseholes. Its profitable for now, but if it continues to be a ghetto for karens and racist kevs (or is seen to be) then people won't advertise. They also know that content moderation is fucking hard.
However, those are the excuses. They have good, clear, well written content guidelines. The issue is, they are not enforced equally. Trump broke the rules, he should have had his pubic hair pulled out. However because he's a politician they don't want to be accused of editorialising content.
This is because The management team are moral cowards. They want to do the right thing, but they are scared of the blowback from politicians. As they have the power to really shit on their parade. Add to this mix, a strong hysterical bunch of activists shouting at them, inside and out.
This causes the management team to withdraw into their shell. They see themselves as an island of reasonableness. the oversight committee is a step to being a useful tool to measure policy change. However it requires trust.
The bottom line is this, being a mirror of society is tough, because society has a whole bunch of toxic noise shitbags. Modelling your self on free expression means allowing these dicks to tarnish you.
Also - you could say the same and yet much much more about Google.
Google represents 10x the threat of FB because we all use it and essentially need it - and it's more broadly deployed.
FB is just FB. Use it or not.
FB can 'have it's cake and eat it'.
There's nothing wrong with using learned user behaviours to place some ads. There are reasonably narrow contexts in which privacy really isn't invaded, there's no harm really.
Where it 'gets bad' is when they follow you across the internet (like Google does ...), or when they use 'nasty algs' for interactivity (I don't think this is as bad as it seems).
Google is reading all your email and knows every search you ever made, I find that far more invasive.
FB has overstepped their bounds but there's no reason the can't go back in.
As far as 'anti trust' - it makes very little difference that FB owns WhatsApp and Insta. Break them up - very little will change.
The 'anti trust' issue is almost entirely with Google and Apple.
Google uses their search to promote their own products over others, rips off content for their search summaries, and uses Chrome and Android as a kind of 'market dumping' to ensure Search success.
Apple's 'App Store Only' rule for content distribution is questionable.
No, it's not. Their social network is engineered entirely and unsurprisingly in support of their bottom line. A social network does not need to be a centralized, free-for-all like Facebook is, but Facebook is that way because that is what works best for their ad revenue. The rapid proliferation of disinformation and hate speech is a consequence of this broken system, but the company has always treated those very real problems as a necessary evil, a nuisance to be patched up with the least effort/cost as possible to keep the ball rolling. This does not benefit anybody but them.
FB, for all its flaws, is at least still based in a democratic nation and operates within a (_relatively speaking_) fair legal system. That the FEC is able to demand (and force implementation of!) regulation already at FB is evidence this works, at least a little. Better the devil you know as they say...
We can't remove the natural human desire to connect to one another on the internet (and associated problems). For me personally, the cat is out of the bag - you can't rewind time and uninvent the underlying communication infrastructure. If people want a social network, the internet will make it for them again and again and host from whatever polity/region allows.
It’s up to citizens of the US and EU to reign this in. We can hate the player but we gotta hate the game even more.
Didn't Google invent this model? [1]
>Surveillance capitalism was invented around 2001 as the solution to financial emergency in the teeth of the dotcom bust when the fledgling company faced the loss of investor confidence. As investor pressure mounted, Google’s leaders abandoned their declared antipathy toward advertising. Instead they decided to boost ad revenue by using their exclusive access to user data logs (once known as “data exhaust”) in combination with their already substantial analytical capabilities and computational power, to generate predictions of user click-through rates, taken as a signal of an ad’s relevance.
>Operationally this meant that Google would both repurpose its growing cache of behavioural data, now put to work as a behavioural data surplus, and develop methods to aggressively seek new sources of this surplus.
>The company developed new methods of secret surplus capture that could uncover data that users intentionally opted to keep private, as well as to infer extensive personal information that users did not or would not provide. And this surplus would then be analysed for hidden meanings that could predict click-through behaviour. The surplus data became the basis for new predictions markets called targeted advertising.
>Here was the origin of surveillance capitalism in an unprecedented and lucrative brew: behavioural surplus, data science, material infrastructure, computational power, algorithmic systems, and automated platforms. As click-through rates skyrocketed, advertising quickly became as important as search. Eventually it became the cornerstone of a new kind of commerce that depended upon online surveillance at scale.
>The success of these new mechanisms only became visible when Google went public in 2004. That’s when it finally revealed that between 2001 and its 2004 IPO, revenues increased by 3,590%.
>Surveillance capitalism is no more limited to advertising than mass production was limited to the fabrication of the Ford Model T. It quickly became the default model for capital accumulation in Silicon Valley, embraced by nearly every startup and app.
[1] https://www.theguardian.com/technology/2019/jan/20/shoshana-...
But the real compliance is not storing PII, then you don't even need a cookie bar!
The problem is that the GDPR is not being enforced seriously.
Could you provide some examples how "FB truly seems to be trying improve its behavior for the benefit of society at large"? Just using one very recent example - how do you reconcile that outlook with FB threats against the Ad Observatory[1]?
[1] https://www.zdnet.com/article/facebook-demands-nyu-ad-observ...
There is no “getting fucked” when it’s a monopoly controlling its market. Right now, legislation is helping Facebook by increasing the barrier to entry to compete with them.
So what you’re saying is Facebook created this entire situation but would not have if you know it didn’t have to. The only thing is we are only as shitty as we let ourselves be. Stop accepting shitty behavior from people and trying to justify for no reason.
It's a bit better now but they still seem to have problems identifying objectionable content. If the system doesn't work for ads, it won't work for orders of magnitude more user posts either.
The nuance is that they're not - they're trying to improve their _image_.
Based on what? Lip service? Empty gestures? Those are worth as much as Google's "Don't be evil" motto and Apple's and Nike's social justice campaigns...
Like how?
> All options for Facebook appear to be a mix of those two horrible choices.
If they can't avoid destroying society and still be profitable, then they deserve to go bankrupt.
I am utterly, completely bewildered at how one could look at Facebook's behavior and come to this conclusion.
Too bad no one has written a book or three looking into this. I'd read it.
That‘s all. Given that, capitalism works fine.
Still, sardonically they created two ad campaigns: Apple vs free internet and vs small businesses. Their whole marketing stunt was laughably wrong. No wonder their chief left the company.
Curious what makes you say this? Knowing a handful of small business owners, I hear lots of good things about how great FB ads are for reaching their customers without requiring multi-million dollar ad spends, agencies, etc.
Also, local businesses can da a lot to turn heads without having a giant IT system spying on the people.
Sure, FB provides value to its users but when they don’t provide the service, they don’t provide it for everyone.
Local businesses spending on better signs and better service could be actually much better for the local community as the resources remain local and they get better service instead of sending their money to FB in exchange for reach shortcut.
I feel that most of their issues stem from their complete revenue reliance on advertising. It forces them to make decisions about their core product that reduces utility, but makes it superficially a more sticky user experience.
I think they're trying to rectify both of these exactly. I don't know about in the US but here in the UK, Facebook Marketplace is pretty much now the de facto online classifieds site, at least for everybody I know. As for payments, they seem to be struggling more, but that is, I assume, one of the purposes of Diem (formerly Libra).
But yeah I wonder about their thoughts for embedding payment into WhatsApp. Given Facebook's size they of course get a lot of regulatory attention, but they seem to think in that direction with Libra and other projects.
If FB thought they'd have made more money going after Craiglist and PayPal, then that's what they would have done ten years ago.
Palantir Technologies?
https://reddit.com/r/BATProject/comments/koo0zt/_/ghsa7xw/?c...
Be that as it may, I'm not sure we want to be dependent on Facebook to regulate the businesses and political organizations that advertise on its platforms.
Perhaps the US should consider creating a Federal Trade Commission that could regulate advertisers, and perhaps a Federal Election Commission to regulate election-related spending, including advertising.
His own statement
> After almost 4 years, I made the difficult decision to leave Facebook, and 12/30/20 was my last day at FB. I've had a great experience in a difficult, fun, fast-growing and impactful role at the company working with amazing people
From internet:
> At Facebook, RSUs are subject to a 4-year vesting schedule: 25% vests in the 1st year (5% every 2.4 months), then 25% in each of the 2nd, 3rd and 4th years (6.25% every 3 months)
I guess good for him to enjoy his wealth now. I wish him good health.
There's a lot of jumping around at the 3-year mark, especially for people who want to cash in their FAANG brand for a similar package somewhere else. But once you get to E5 and higher there is significant financial incentive to stay with FB for longer than the initial four years.
That’s a pretty big drop. It’s less if you have higher ratings or promo of course.
initial grant / 4 + (refreshers x 3) per year
to:
refreshers x 4 per year
in addition, refreshers are given at the current stock price whereas the initial was grant was given at the 4 years ago price which was much lower therefore appreciated considerably
This isn’t an issue related to Threader or visual reconstruction of tweets. Rather, how did society get to a place like this? It’s bananas.
Alternative take: Twitter is where people are and information spreads by push vs having someone discover/navigate/link to your personal site for the announcement.
12 tweets is certainly a lot though but I don't get the idea that using Twitter to share important news is gauche. Maybe that was the case when they first launched but certainly not now.
https://mobile.twitter.com/robleathern/status/13266401782414...
Running a scam business tends to be low expense. They don't have much to invest in other than advertising, which is why scams dominate low value ad inventory. I don't blame facebook for this. It's just part of running one of history's largest advertising businesses.
I understand that many of us here aren't fond of social media, but the majority of humans really like it. And they bring with them all of the worst (and best) aspects of social interaction. I don't blame facebook for that, either.
Being angry at social media companies is like being angry at the mirror because you don't like your appearance. Facebook isn't the cause of humanity's problems. It's just the means by which we're observing them.
Corporation has become so much evil and greedy, they have used every strategy so they cannot be taken down or cannot be regulate properly.
Software culture is partly hacker culture, and Facebook is probably one of the most visible showcases of this culture - and therefore somewhat worthy of discussion on HackerNews, wouldn't you agree?