You can imagine a company of that size has a huge number of teams, some where everything is just dandy, some with terrible issues like yours and the author's.
But is there something corporate-wide about Apple that makes you think what you went through was common, or the opposite (ie that you were unlucky)?
You can ask the same about all the large techs.
That's Apple.
One thing which Steve Jobs did do was go to great length to assemble highly qualified teams for missions that were clearly stated and understood and which all involved agreed were worthwhile even if there might be quibbles over details. The Apple that rescued itself from near death with colorful and fun designs and then released a BSD derived OS was very different from the modern Apple where contributors joust for top status without much if any existential threat.
Jobs was highly empathetic, it’s why he was able to understand the customer so well and why he was famous for saying “the customer doesn’t know what they want”.
Understanding someone’s emotional state does not mean you need to coddle them.
Sometimes the emotional state of the recipient is just a function of how grown up they are.
One of the reasons, I suspect, is that for all his flaws, Jobs was not particularly fond of flattery and imitation, and he did not want to surround himself with mini-mes. I can think of only one member of senior management who could have been described as having somewhat Jobs-like tendencies, and even he was not that close a resemblance.