I've stopped using any food delivery apps in favour of calling direct to the restaurant and then walking or driving to pick up my order myself.

As the article describes we've ended up in a position where so much money is being poured into a business where nobody is happy.

My food usually arrives cold or messy, the restaurant has been fleeced with fees, the rider has risked life and limb cycling it over for a pittance and the delivery app company has still lost money. Stop the madness.