While this is all well and good it feels like a slick "thought leadership" campaign that provides little in the way of actual solutions to the issues USG orgs face when building/providing digital services. The challenge is not the "approach", but rather a system that constrains the ability to even begin that approach.

I find #7 especially hollow:

> We need talented people working in government who have experience creating modern digital services.

Sure, no one would argue against that, but the solution to this can't come from the team implementing or providing the digital service. Rather the whole of USG's incredibly obtuse, opaque, and inflexible centralized hiring system needs to be addressed. This is no better than telling a USA Special Forces team commander that in order for his operators to be more effective he needs the Army to recruit better soldiers.