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I think a big part of the value for MS will be skype as a voip development platform.

https://extras.skype.com/

for the corporate world, MS can probably do some big upselling into the PBX world.

I think their could be some interesting tie-ins to getting an integrated system working between the pbx of the company you are contacting, and web-based support. Theoretically skype could provide that for their already installed base.

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Microsoft already has a VoIP stack for enterprise through their "Microsoft Unified Communications", and its already integrated into many of their products, esp office (though my knowledge/understanding of this product line is limited).

I think the value behind the Skype acquisition is as a consumer-facing VoIP solution; think of integration with windows phone, windows messenger, and xbox. Its great for consumers because its a brand that grandmothers are familiar and comfortable with.

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