Why did Slack sell to Salesforce?
youtube.com
youtube.com
Slack came dangerously close to making Dropbox’s mistake of thinking it’s a platform. Sure, you build stuff for Slack, but the API surface for them is tiny. They’re extremely easy to port to other chat platforms.
With Salesforce, they can leverage an experienced - well, sales force - to push Slack, but more importantly, to truly make it a platform for users to more easily interface with Salesforce’s other products.