I noticed this when I started working after college. If there was a dentist, or a bank, or something that stayed open until well after business hours every day then I would go there because of the convenience.

I once walked into a mall (pre-pandemic) in the middle of a weekday and all the retail stores were open...but empty. It seemed like a massive waste of resources just to keep the stores open when customers were all at work.

Even the ones which require personal attendance. Taking time off for dentists, doctors, barbers, etc, all really quite irritating. I realised in the end a three hour "lunch" was permissible and didn't require a half day of precious holiday time booked off.

This is unfortunately true. Those same systems are also designed for early risers.

Can you imagine what the uproar would be like if a government service was only offered 1AM-9AM?