First, I largely agree with what you wrote. The core improvement is significant and was also not “risky” or “daring”.
But:
> Domino's pizza tracking and online ordering is cool, but nobody orders Domino's because of it.
I do! Their app is executed beautifully, and is much nicer than phone orders where I hope my crazy order is interpreted correctly. It’s also better than the thinly-wrapped web pages from competitors.
And getting a heads up when the driver left the store allows me to shoo the dogs outside.
Seems like a small thing, but it makes a difference.