Microsoft is one trillion worth, but can offer only laughable Metro UI.
https://www.youtube.com/watch?v=AItTqnTsVjA https://www.youtube.com/watch?v=AItTqnTsVjABut another factor was that the change was just to deep of a cut, and the world was just not ready for it. People were overwhelmed when they were expected to suddenly use magic corners and gestures instead of clicking a button. If it would have been a slower change, it might have worked out better.
There's only so many times you can tell your customers that their hardware isn't up to snuff for your software, whether in terms of computational capability or interaction modality, in the same decade!
In fact it is not as bad as it sounds, if you can filter out the presentation form over contents.
For me it was worth watching, as he makes really strong points, resonating with my expectation about UI.
I do not think he has this in written form.