Right, so this is the new owner running things their way. I just don't understand what they hope to gain from a situation like this. It's obviously customer-hostile behaviour, to the point where there are laws prohibiting similar actions in various places as others have mentioned. And look at how fast and universally negative the reaction has already been on the original Twitter comments and now on HN, even though it's night in the West. Word is surely going to get around tomorrow morning, and it's hard to believe the discussion will be any more favourable to Baremetrics then. How do those new owners imagine digging their heels in like this can ever end well for them?