These don’t seem like good reasons and would be enough to make me not want to use this until it already has a lot more real-world usage from others first.
"The existing services were either too expensive or too complex, we thought we could do better"
That is a typical iterative product design that many companies choose.
Could you please share why you think those arent good enough reasons? Ofcourse, social proof is important regardless. SuperTokens is being used in the real world, in production. Would you like to see more people using it or some recognizable entreprise brand names?
Essentially it sounds like "doing security is hard so we did something simpler and ignored the complicated parts we couldn't understand".
As you've explained it above that's clearly not what you meant at all so maybe edit the website to call out a bit more clearly what your reasons are for building this and what other people's complaints are about existing systems? (Maybe in one of those side-by-side feature matrices showing the benefits of your implementation?)
Will definitely check this out when I have some time though!
Will factor your feedback when we design the website and think about communication.
Please do let me know when you've had a chance to check it out. Would be happy to hear your feedback