The only problem I have is it's too cheap!
I paid almost nothing for it years ago ($12?)
I'm worried about relying to heavily on a service that might go out of business any day.
Can you convert to a SaaS and let happy users like me support you.
We're not going out of business, don't worry - 33mail is profitable even at our current surprisingly low monthly cost :)
If you don't mind, what would you consider a fair price for the service? What features would we need to add to convert to a SaaS?
Here are some of her recommendations:
* Lite should be called Free and it should be lower on the Pricing page compared to the paid plans.
* Paid plans should segment customers by value.
* Premium and Pro plans can be combined into one Premium plan for $29 per month minimum.
* Enterprise pricing should be on request ("Call Us") or $249 per month minimum.
* You should be price testing via list offers.
Now the approach I might suggest would be raise premium to $2/month, if you buy for the year pay $12. Premium, $6/month, $60/yr. enterprise really depends on how an enterprise uses the product, but $50/month might be a little cheap, but again I really don't see the use case for an enterprise (>500 employees) for something like this.