I think you misunderstand the purpose of love. A sailor is
not supposed to actually reach the north star.
What I understand is that love is an emotional experience that feels great, and some people will never experience it naturally, just like some people have physical or mental conditions and can't experience health naturally (speaking from experience). I would rather have surgery and be able to experience a normal life if I couldn't do so naturally, and if I was unable to find love naturally, I would also rather have an AI that can effect the same experience in me.