Section 230 is Good, Actually
eff.org
eff.org
And I further disagree that curated or editorialized content falls within the purview of this law. If you curate what I see, you are a publisher. If you editorialize what I see, you are a publisher.
This law was intended to allow sites to delete abusive or illegal content without being sued. It’s now being used by big tech to curate what you see, with no user control, and to editorialize content. This behavior absolutely should not be protected under Section 230.
At minimum, this section needs to be amended to exclude curated content and editorialized content.
The post says that online services are different from print services, but this law does not specify how. Those could be added on.
Is there a line an online service can cross that makes it a publisher?
Now that we are into a fully centralized world, a twitter (maybe unintentionally) has become one of the main highways in the information resources being transported.
The question of whether Twitter, FB are private companies are next to the point.
There can always be a size restriction? no. of users etc?
Also how a twitter or a facebook might fare without Section 230 needs some thought? Maybe it is good for the internet
I’ll defend Section 230 once the sites start holding up their end of the bargain and rigorously protect. And if those sites start editorializing, then anything should be fair game.
Yeah, it seems to me that socialization just doesn't scale Internet-style. There's no intrinsic need for massive platforms like Twitter and Facebook. They're kind of just "skins" over the underlying inter-networked machines anyway, not fundamental elements of "the online experience". They just happened. Like an oil spill.
TFA pretty much admits that the problem is "impossible":
> Compare this with YouTube, whose users upload at least 400 hours of video [pdf] every minute, an impossible volume to meaningfully vet in advance of publishing online.
Maybe social stuff like this doesn't scale. I've said it before: if this were a hardware or software problem we (tech/engineer types) would have realized already that we're trying to do the impossible. We set up the Gordian NP Hard knot and then are stunned when it proves intractable.
> But an additional purpose of Section 230 was to eliminate any distinction between those who actively select, curate, and edit the speech before distributing it and those who are merely passive conduits for it.
I think that distinction is very important and should be recognized in law. At the very least, services should be required to label their content "We Vetted This" vs. "We're Just a Conduit for This".
And if they label their content "We Vetted This" or "This statement is disputed" or any other editorialized comment, then they should be open to liable law suits.
To strain the metaphor: if you have a pipe (conduit) it works if what you put in at one end comes out the other; if you have a filter and it passes what it's supposed to filter out, then it's a broken filter, eh?
The issue with the editorializing (which has become absurdly aggressive on the part of the 230 platforms) is that it weakens the defense that these corporations have enjoyed in shunting the liability onto their users. Within hours, all the platforms would be litigated into oblivion for the actions of the users in the absence of 230 protections.
The EFF are paid-for apologists for (some) corporations and gadflies against (other) corporations.
>And Section 230 doesn’t only allow sites that host speech, including controversial views, to exist. It allows them to exist without putting their thumbs on the scale by censoring controversial or potentially problematic content. And because what is considered controversial is often shifting, and context- and viewpoint- dependent, it’s important that these views are able to be shared. “Defund the police” may be considered controversial speech today, but that doesn’t mean it should be censored. “Drain the Swamp,” “Black Lives Matter,” or even “All Lives Matter” may all be controversial views, but censoring them would not be beneficial.
This verbal sleight of hand of conflating speech protections with this liability shield enjoyed by these multi-trillion dollar corporations is most clearly used by the EFF in their paid-for chatter about how this "could" be used to silence speech. No, it couldn't be. The proposed amendments to 230 that have gained the most traction extend the liability shield to services with fewer numbers of users. That means that the proposed amendments would not do what the EFF says that it would do, which would be to silence small websites. Unless the speech infringes copyright or breaks some other statute such as those against libel/defamation/threats of violence, the removal of the 230 liability shield would have no impact. If you are an independent web host, you are already liable for your speech and if you pay for a conventional hosting provider, they will be protected by 230 no matter what.
https://www.hawley.senate.gov/sites/default/files/2019-06/En...
The proposed Hawley amendment would only impact companies that meet at least one of these three criteria:
>‘‘(A) had more than 30,000,000 active monthly users in the United States; (B) had more than 300,000,000 active monthly users worldwide; or ‘(C) had more than $500,000,000 in global annual revenue
230 is about shifting liability to users and protecting mega-corporations. The EFF is being disingenuous and deceptive in this press release made on behalf of its donors. The part of this release that is accurate is that 230 is not "at odds" with the First Amendment. While there are cultural concerns about whether or not the tech company actions are in line with the spirit of open debate, it is not really related to the First Amendment.
The issue is that by actively moderating so much of the platform content and shaping what discussions are allowed, the companies are severely weakening their argument that they are not legally liable for the content that users publish outside of the bare requirements of the DMCA and the case law concerning the types of facilities they must have to handle copyright disputes. Modifying 230 is a recognition that when these platforms take an active hand in moderating content, modifying content, and publishing content, they should be held to the traditional liabilities of publishing content -- and those liabilities tend to be related to copyright rather than to speech per se.
The EFF and its donors want to portray the issue as concerning speech rather than liability for what would overwhelmingly turn out to be copyright infringement. These are not the same things. If the companies want to maintain their immunities related to distributing content like child porn and illegally copied files, they must also avoid heavy handed moderation if they are operating at the scale described in the most popular proposed amendments so far. If they are not operating at the scale in the proposed amendments, literally nothing changes for them and they are still protected by the liability shield.
The 230 beneficiaries under scrutiny want to continue shifting liability to their users while also gaining greater editorial control over what those users post and how that content is presented to other users. They want to continue to reap enormous profits with this legal privilege while ensuring that their users remain liable for content. You, the little guy, can be sued, whereas they, the big guy, cannot be sued for crimes committed using their network.
Again, 230 is not about speech: this fundamental conflation is a beloved legal trick of corporate America, whether it is being used to extend the power of copyright law beyond reasonable historic bounds or to otherwise exploit the vagaries and loopholes in copyright law to make more money.
How is it any less eliminative for decentralized services? If you have a private moderated forum (e.g. HN), or even a small one with only 5000 users, that's still more than enough to attract spam and trolls. So the small forum operator deletes the spam and the trolling.
If that makes them responsible for everything everybody says on that forum, first of all, they're screwed. People will post some liability-inducing material while the forum operator is on vacation and they'll get thrown in jail for hosting it. Small forum operators don't have the resources or the risk tolerance to put up with that, so they'll fold, and leave the huge centralized ones to pick up their user base.
Worse, to avoid the liability the ones that remain will over-censor. We already see this with the DMCA. Even transparently fraudulent takedowns are typically executed anyway because it's not worth the risk if you're wrong or the resources of proving you're right. Web forums aren't courts; they aren't a valid entity to be making complex lawful speech determinations in an accurate way, and they won't, so instead they'll do something despicable.
But you also can't use forums that don't moderate at all, because they're immediately overrun with spam and trolls.
The actual problem with these centralized entities is not that they do moderation. It's that they're centralized. Break them up.
Not speaking for the parent here but I think you called out a distinction; private. There's a difference between running a private, not for profit, Mastadon node where anyone who signs up presumably knows what the forum is about versus Twitter who pitched their company to investors as merely a platform for people to tweet.
Nobody is upset with Twitter moderating content that violates existing Federal Law, but they were never meant to be a moderating like a Mastadon node on the private side or even like a sub reddit on the public side. Again, looking at Reddit, most don't have an issue with moderated content on the sub reddit, the issue is when Reddit removes entire sub reddits because THEY don't agree with the content.
BTW, I think Justice Thomas' recent remarks have made Twitter and Facebook take note because he hinted that the misrepresentation to investors was the attack vector, not the 1st Amendment.
In this context "private" just means privately operated. A Mastadon node is still publicly available.
But I can kind of see the distinction you're getting at, and it's especially clear with Reddit. If you have a sub which is moderated by the users, there is no longer any call for the corporation to do any moderation whatsoever, because it's already being handled in a decentralized fashion (each sub has its own independent moderators). You don't need the corporation itself to do any moderation at all, and so anything they do there is unnecessary and unwelcome.
The question is how to draw that line. You essentially want decentralized moderation even when there is centralized hosting. How does that look when you apply it to e.g. Facebook?
That’s not decentralized. That’s just small. With decentralized services there is no entity to sue. It would be like trying to sue a torrent. You can’t.
Imagine Chase Bank vs Bitcoin. If you want to se Chase Bank, you can. If you want to sue Bitcoin you go pound sand.
If you hide your commercial activity from taxation, you will be dealing with law enforcement sooner or later, depending on scale.
For example, I can sue all companies that make operation of Bitcoin possible, including exchanges, miners, individual and organized Bitcoin users.
So, to repeat: Technical implementation details are irrelevant because legal business happens between legal entities.
The law was deliberately broad and that's a good thing for free speech.
That's not true at all. The law was created because lots of sites big and small were being dragged into lawsuits over comments or posts made by their users. The nuisance cost alone was having a chilling effect and courts were divided about liability.
The law is very straightforward and obviously good: liability lies with the person making the statement, not with the person hosting the platform.
Repealing it would mean the cost of hosting any user-provided content would be far too high to be worth doing. Even something as simple as a product review would subject the site (and their hosting provider) to liability.
Disallowing curation is the same as dropping 230 altogether. A provider could not organize content.
If you want to punish/curb Twitter, Facebook or whoever, then do that.
Don’t nuke the entire internet.
We can make decentralized financial transactions. We, too, can make decentralized internet a thing. When 230 was created we didn’t have these technologies or ability to do this type of thing. In late 2020, we do.
Do you think that 230 somehow magically blocks decentralized internet all across Europe?
230 has nothing to do with global decentralized internet.
If not, then you want other people to be able to host these content for you. And they won't want to be liable for what you are saying.
Maybe S230 should be amended so that once you start curating the information and/or profiting off it, you become a publisher and lose S230 protection?
This isn’t the UK; free speech in the US is number 1.
It’s far more fundamental than any legislation will fix. America is built on aristocratic protectionism like every other nation. Things like the Constitution allowing for copyright protection for a limited time is made effectively forever given the perspective of an average human life span.
It will always end up being gamed.
Personally, I’m tuning out more from consumerism and “the tech industry”. Even before covid I’d grown sick of what became circular debates over big O and comp sci 101 in tech, and routine office life.
I’m learning musical instruments and writing creatively. Ditched my TV. Things like 230 are useful for big tech Corp. Not me. Let them defend it. I’m not interested in performing unpaid political lobbying for them.
Actually that part of the law protects comment sections in personal blogs: you aren't liable for any comments left on your posts and spam fighting or highlighting etc (or not) of posts doesn't magically transform them into statements of yours.
Spammers have reduced the value of comments on blog posts but they are still important.
You’re writing this on a site that’s protected by Section 230.
It’s useful for everyone, from the smallest blog to FB, that lets user-generated content through without premoderation. Repealing this law would mean a web with a lot more moderation, not less.
Disclosure: personal opinion, ianal.
So yes you're right, but it's not relevant to section 230 at all.
A company should deal with the problems they create.
They could reduce their user base, get crushed by lawsuits and regulations resulting from their reckless endangerment, gross negligence, incompetence, and/or unfettered greed. There's Also the American option of buying politicians and legislation but that's a short sighted and ethically bankrupt decision.
Do you think in that case the government deserves to know much visitors your website has?
Also wasn't the idea of Section 230 to be more for the internet companies? Would repealing mean that the internet provider can be sued for what you do? Wouldn't that be the end result?
For me Section 230 is the cornerstone of the web, and I'd be very against its repeal unless you can show me that the web after that is better/safer for me and for my parents. I am all up for some clarifications as long as they do not limit my right to have a website that won't be sued out of the world for something that someone else does.
And about FB, Twitter, Google, Apple deal with them with a proper tool -- antitrust. Noone will ever explain to me why FB was allowed to buy Whatsapp and Instagram.
Personally I am of the radical opinion that the source of all this evil is advertisement. I'd simply forbid it. Advertisement is the reason why social media try to increase engagement. It uses advanced manipulation techniques and recent psychological research.
The net would cost people 2 more dollars per month but would be a much saner place without advertisement.
https://pluralistic.net/2020/12/04/kawaski-trawick/#230
(Unsurprisingly, he also finds in this subject further arguments to break up the platform giants, block their continuing merger-and-acquisition habits, and to mandate interoperability.)
This is actually an interesting point. What counts as an "interactive computer service"? If I have a wordpress-hosted instance, are they a service? I host my own website; is Digital Ocean liable because they're hosting my web server? How far up does it actually go?
If you consider that basically any opinion on a subject is recorded somewhere on YouTube, then YouTube doesn't have to "write" a thing. If they wanted to make a statement, all they have to do is sort the right thing to the top.
I personally agree with section 230, but there's a fine line between curation and moderation, and it's difficult to square with the scale of the internet. There are approximately 500 hours of video uploaded every minute on YouTube. That's 30,000 every hour, or 720,000 hours every day. No matter how infinite YouTube's resources might be, there is simply no way to human moderate all of it.
Do I think YouTube is toe-ing the line between moderation and curation effectively? Honestly, no. For myself, maybe, but not for the internet as a whole. But I don't think removing section 230 is the way to fix it.
That's not that much. We can do a lot with speech to text as a starting point. And you can easily detect if speech to text isn't working very well.
And for those that are graphic you can do image detection. It's not out of reach.
> And for those that are graphic you can do image detection. It's not out of reach.
YouTube does both of those things already. How well is it working out? Honestly, surprisingly well. But many, probably most, would argue not nearly enough, especially if you're legally liable for every frame of that video
What about "laundering" of responsibility? In other words, if a service like Twitter makes it easy to dodge your personal liability for your speech, isn't that problematic?
Can I write anything I want and then say "Gary provided the information." and I'm okay? Even if I can't tell you who Gary is?
1) digitally signed (can be by anonymous identity)
2) content is id-filterable by id, by user agents (aka browsers + user controlled software), easily enough, following a reasonable man test. so users can moderate their own content following blacklists and whitelists, if they want. law enforcement and gov can of course have their own white and blacklists.
3) you take illegal content down when notified with reasonable latency period. This can be automated for mom and pops with limited resoures, if you follow illegal content blacklists maintained by gov. If someone wants to fight the blacklist, ok, the eff can go to court, supreme court if necessary. This isn't going to happen as long as black lists aren't abused.
This puts your private blog on the same footing as social media giants. Everybody follows the same rules. If government blacklist is too aggressive, society debate can go to there, where it should be. Sue the government, in court, for doing black lists too aggressively. Mom and pop isps and blog owners aren't at risk.
This also forces social media giants to make their sites content filterable by user agents.
They call it a user agent for a reason...
There doesn't have to be a government blacklist for this to work, either. I'm just saying there could be. And if there was, this should be the focus of litigation, not 230.
IE, if the blacklist was truly used only for child porn, I don't think this would go to court. But government and "powers that be" can't hide behind social media giants for censorship enforcement. They make themselves directly responsible, and it better be in a way that society finds acceptable.
but anyway, I would say more like 4chan with killfiles.
Online harassment is a huge problem for pretty much everyone, and it's only going to get worse. Companies have limited financial incentive to deal with it robustly.
The other side of it is spreading false information - why are companies not liable for lies spread widely on their platform? And it they were, would it make for better tools and policies?
Someone's misinformation os another's hard truth. A Flat Earther considers any evidence of a round earth to be false.
This is currently being used against Trump because everyone hates the guy, but wait until this is aimed into anyone that challenges the establishment. Bernie will never have a platform again.
Explain?
Section 230 just says that you can't be held accountable for what other people say. How can you "abuse" that?
If Facebook/Twitter/Google are first hand saying/pubishing their own speach, then they can be held accountable for that.
The claim is that these actions fall under the purview of "curation" and "moderation" from either side respectively.
IIUC, if Twitter/Facebook chose, they could legally just block those tweets/posts altogether under the guise of Section 230.
In fact, they do that sort of thing all the time. The only reason they've started putting "labels" on these is because they prefer not to block stuff completely.
Either way, both section 230 and the fact that they're private (rather than government) entities give them that latitude.
Without Section 230, they'd likely just block all those posts and much, much more in order to avoid litigation.
That said, I'm less concerned about section 230 WRT to Twitter and Facebook and more concerned about small sites and blogs.
Without Section 230, anyone with deep pockets could just bury anyone who allows comments on their site in lawsuits. Twitter and Facebook could fight back and likely succeed.
But anyone without millions to spend on legal fees could easily be forced offline.
And so I wonder, what value would be added by removing section 230 protections? I'd expect that the only folks who would really benefit would be lawyers -- and the rest of us would be poorer, both in terms the diversity of voices and diversity of platforms, for it.
When they add their own text to, say, a Trump tweet, section 230 only protects them from liability over the content of Trump's tweet itself.
where the moderators left the content up because of its fame but added a comment at the top. SO is full of posts like this that have external significance but normally wouldn’t be allowed.
I honestly don’t see anything wrong with Twitter saying “hey we think it’s important for the president’s words to stay up but we want to be clear that they wouldn’t normally and here’s why.”
Under what scenario will Bernie be deplatformed? Because Section 230 isn't anything new or upcoming.
The old "think of the children!". Shame on you EFF.
It’s just an example of moderation that most people already understand. It’s the same if people wanted to create a woodworking forum and remove off-topic posts about goulash.
There is a lot of middle ground bewtween moderation in a small forum and a complete digital exile of dissenting opinions.
For example, imagine how could you be affected if Zuckerberg really hated you. Not just Facebook/Instagram/Whastapp. It wouldn't be too difficult to him to convince other companies to also ban you, including cloudfront protected sites and credit card companies.
I realize that five years ago it would have sounded completely insane, but the precedents for those kind of bans are growing fast.
Hopefully in a couple of months this ludicrous furore over curtailing freedom of speech will be a non-issue again.
I think most people would agree that has nothing to do with the military and shouldn’t be in the bill. We can only speculate on the real reasons he’s doing this now, but the timing feels like revenge for the fact-checking applied to his election claims.
What about he is trying to get as much stuff through in the time he has left?
For example, the various troop pullouts : as a non-US citizen I am very pleased with the past 4 years of foreign policy.